kiosk Manufacturing
ABOUT Kiosk Manufacturing
With more than 15 years of self service KIOSK MANUFACTURING experience, Hongzhou is the industry leader in the design, engineering, fabrication, and assembly of self-service digital kiosks for a wide variety of industries & applications including FINANCIAL, RETAIL, telecom, hotel, healthcare, and transportation, all under one roof.
Interactive Kiosk Design & Layout
KIOSK DESIGN is a crucial aspect of creating a successful self-service kiosk. A well-designed kiosk not only attracts customers but also enhances their overall user experience. The design should take into account factors such as ergonomics, accessibility, and usability to ensure that the kiosk is easy to use and accessible to a wide range of users. This stage also takes into consideration whether the kiosk will be used indoors or outdoors.
Design elements such as color schemes, graphics, and branding can also be used to make the kiosk visually appealing and reinforce brand recognition. Kiosk design must also consider practical factors such as the size and layout of the kiosk, the placement of components such as screens and keyboards, and the durability and maintenance requirements of the materials used in its construction. Thoughtful kiosk design can make a significant difference in the success of a kiosk project.
Digital Kiosk Engineering
Digital kiosk engineering is the process of designing and building self-service kiosks that utilize digital technology such as touchscreens, cameras, and sensors.
Engineering involves a multidisciplinary approach, combining expertise in kiosk hardware, kiosk software, and mechanical/industrial engineering to create kiosks that are reliable, efficient, and easy to use. HONGZHOU's engineers must consider factors such as the kiosk's power requirements, connectivity options, and user interface design. They must also design the kiosk's hardware and software to be secure and resistant to tampering or hacking attempts.
Digital kiosk engineering requires a deep understanding of the latest technologies and trends in the industry to stay ahead of the curve and deliver cutting-edge solutions to customers.
Self-Service Kiosk Prototyping & Rendering
The digital kiosk prototyping process involves creating a working model or prototype of a self-service kiosk that utilizes digital technology. The purpose of prototyping is to test and refine the kiosk's design and functionality before moving into production.
The process typically involves creating a model of the kiosk, and integrating the necessary hardware and software components. Engineers and designers can then test the kiosk's functionality and user experience, making adjustments as needed before finalizing the design for production.
Prototyping allows for rapid iteration and experimentation, which can lead to faster development cycles and better end products. A well-executed prototyping process can help ensure that the final kiosk design meets the customer's needs and exceeds their expectations.
KIOSK PACKING & SHIPPING
The Smart kiosk shipping and deployment process involves transporting the self-service kiosk REDYREF's manufacturing facilities to the installation site and setting it up for use.
Shipping generally involves packaging the kiosks in specialized crates or containers to protect them from damage during transport. Deployment, on the other hand, involves installing the kiosk at the designated location and connecting it to power and data networks. Successful deployment often requires close coordination with the installation site's facilities and IT teams.
Once the kiosk is deployed, it undergoes final testing and calibration to ensure that it is fully operational and meets the customer's requirements. The shipping and deployment process is a critical part of the kiosk manufacturing process, as it ensures that the kiosk is delivered and installed correctly and is ready for use by customers.
Comprehensive support to maximize uptime
KIOSK Technical Support
In-house KIOSK experts facilitate troubleshooting and fast resolution
KIOSK Technicians are skilled in providing phone support to diagnose and resolve incoming service issues, whether it’s hardware, KIOSK-developed software, or OS services. Inquiries are immediately entered into an automated ticketing system to ensure accurate visibility and communications throughout the course of resolution.
KIOSK Hardware Support
Guaranteed Hardware Uptime
Hardware Support Services is the main support layer of services needed to optimize field performance and guaranteed hardware uptime. These are KIOSK-recommended services resolving hardware support demands shared by all deployers.
Clients are provided with:
- KIOSK-led Proactive Remote Monitoring and Alerts
- Advanced Exchange Warranty and Spare Parts Stocking
- Complete Field Services
- Standard Monthly Reporting
- Real-time fleet performance dashboard
KIOSK OS Support
Full Range of Monitoring, Security, and Reporting Services
The operating system plays the most important role in the full functionality of every kiosk. Operating System (OS) Support Service is the premium layer of KIOSK Support Services and provides a stable and secure operating environment for the kiosk’s application software to ensure the highest level of functionality.
Clients are provided with:
Initial Kiosk Deployment Image Generation, Loading, and Testing
Ongoing Deployment Image Management
KIOSK Security Suite Tools
Technical Support
Software Training Support
To ensure that our customers could use and maintain the products easily, we would upload relevant videos or guide to give a training or solutions, they can also visit us and learn it. Overall training would cover hardware & parts introduction, OS installation and configuration, and SDK.
Accessories & Components
The kiosk warranty is 12 months for hardware components since shipment date. If you want to purchase kiosk accessories/components from Hongzhou, or there are any problem of the original one in the kiosk, please contact us in time.
- Diverse controller boards: Industrial level X86 / ARM platform PC based on Intel, AMD, Rockchip CPU
- Embedded touch screen: Industrial level PCAP Embedded touch screen
- Card readers: swipe cards, insert chip cards, contactless NFC cards
- Emdedded printers: receipt, ticket, card, laser, photo
- Biometric identity scanners: thumbprint, palm vein, iris Scanners
- Bar code scanners: 1D, 2D scanner
- Currency Acceptors / Dispensers / Recyclers
- Document scanners: passports, visas, checks, etc
- Cameras: identity profile capture, web cameras with facial recognition algorithm
- Privacy & Security modules: sensors, filters, cash box safes, locks / alarms
- Wireless: wireless broadband, bluetooth / infrared, RFID contactless, Wi-Fi
- Special modules (typically deployed in outdoor kiosks): solar panels, batteries
