Seamless Middle East 2024
Reform the hotel operating model to achieve real profitability
by：Hongzhou
2021-02-26
With the increasing popularity of the tourism industry, the hotel industry has achieved unprecedented rapid development, with all kinds of hotels such as major star hotels, chain hotels, theme hotels, and resort hotels coming in. Faced with so many choices, customers are not only satisfied with the past traffic conditions and living environment as the basis for choice, but also rely on service quality as a factor to attract themselves. Since the emergence of hotel self-check-in machines, the hotel industry has undergone great changes. Customers do not need to wait for check-in and check-out at the front desk. Self-service check-in machines can handle themselves while experiencing good human-computer interaction. The required business. The self-service kiosk can completely replace manual card issuance, recharge, check-in, check-out and other services. At the same time, it can improve the efficiency of the service. When the flow of people is large, the work pressure of the counter staff is greatly relieved, and the hotel's own service efficiency Ascend a big step. With the progress of society, replacing human labor with intelligence will become the development trend of the industry including the hotel industry.
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