Restaurant dining peak, how to shorten the customer order time?

by:Hongzhou      2021-01-28
Restaurant management usually follow the principle of three meals during the prime time of business at 11 to 13 points at noon and 6 PM to 8 PM, the rush hour, customers to shop rate surge, but because the order queue time is too long, many customers because of impatience, or in a hurry, will take the initiative to give up for dinner. 。 。 。 。 。 This is the peak, can bring high revenue for restaurant, at the same time bring high turnover rate. Face more than restaurants' pain points' mode of operation, in the final analysis is that the customer demand and dining-room the imbalance of resources, this is also the pain of all the restaurant's peak. So the meal peak, restaurant how to achieve efficient and meet the demand of the guest's order, and restaurant to make more profits? Technology introduced intelligent ordering system solutions, through application self-service restaurant order machine, customers in self-service meal order machine, after the content of the order is sent via LAN to the kitchen printer, fast order, payment, catering, room process. Specific to the restaurant operations help? 1, help customers to shorten order time, increase the rate of restaurant turn table we have done statistics, consumer use self-help order order need not more than five minutes, the speed of the traditional order time for an average of 12 minutes; and code checkout speed for 10 seconds, the traditional check-out ( Without queuing) Take 2 minutes. About, for example, a table of dining time shortens nearly 10 minutes, therefore, self-help order can help customers to shorten order time, increase the rate of restaurant over Taiwan. 2, reduce the pressure of the waiter self-service order not only to achieve the customer order time, still can reduce the working strength of restaurant staff, makes them more comfortable service during rush hour, no longer 'busy around. Improves the staff quality of service, helps the restaurant more reasonable planning of human resources, reduce the manpower cost. 3, self service order to collect customer order information self-help order than waiter table service more convenient, more comfortable, especially in the rush hour, online order, payment fast, and self service order background can collect customer order dishes, the owner can be analyzed, late do marketing. To sum up, the restaurant using self-service ordering equipment, restaurant will significantly enhance the service efficiency and service quality, maintain a reasonable peak restaurant operation.
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