Hongzhou have developed a contactless solution for hotels, boarding houses and buildings with receptions. It includes self-service check-in, check-out, issuance of a spare key and the function of a smart hotel. The product works as a fully independent or partially self-service reception for hotel guests

Hongzhou Hotel Self-service check in/out Kiosk

Hongzhou Hotel Kiosk is a custom-branded self-service solution and a great option for guests who are not ready to use a mobile guest app yet. It enables hotels to create a contactless guest journey with positive impact on guest safety while reducing the pressure on the front desk.

Contactless Self-service

Create a safe, contactless check-in experience and take the pressure off the front desk by offering a digital guest journey with Hongzhou hotel kiosk solution,Instead of waiting in a line, guests can use the Hongzhou Hotel check-in and check out Kiosk for fast, contactless check-in and payment, and they can print out their own key cards. At departure, the kiosk allows guest to quickly checkout, review the hotel bill, and pay for additional room charges.

Minimize lines & face-to-face interaction

Whether you represent a high touch independent hotel or global hotel chain,Hongzhou Kiosk offers a cost-efficient way to minimize lines and face-to-face interaction while reducing operational cost.

Hardware agnostic
The web-based application and can run on almost any type of tablet-based hardware with touch interface, giving the hotel the choice to select hardware that blends in with the hotel interior.

Integration with PMS, locks & payment systems

Hongzhou Kiosk offers full integration with leading PMS, locks, and payment systems, and works regardless if your hotel has a mix of mobile-enabled locks and other key solutions

For Hotel check-in and out kiosk,the firmware is general included as belows:

 

  How does self-service check-in at the hotel work?

The beginning is the same - the guest creates a reservation (in any way - in person, by e-mail, by phone, through online booking, web, mobile application or at the kiosk, etc.). The reservation is created in the PMS and the guest is assigned a room. The reservation of a guest, for one or more rooms, can then be processed by a self-service reception.

In the case of integration of smart functions, Hongzhou KIOSK robot, cloud or intranet design, identifies a new reservation and processes it according to the set preferences (creates it in the appropriate systems, generates accesses, etc.). The robot notifies the guest by e-mail or SMS or by uploading information to its mobile application. Part of the reservation processing and notification is optionally the generation of:

QR code for quick check-in at the kiosk, optionally for access to the hotel,
access PIN for guest entry into the hotel,
login link for online check-in of the guest before arrival at the hotel, optionally ending with the issuance of a mobile key and access to settings and functions for the smart hotel

Features

Hotel Branded UI
Check in and Check out
Key card encoding (RFID & magnetic stripe cards)
Lock and PMS integration
Room payment at check-in
Payment of additional room charges at checkout
Folio review on check out
Print receipt
Web-based application
Hardware agnostic

Have a hotel check-in/out kiosk project,please feel free contact us today.