Hotel;

Inns

Home stay

Hongzhou Smart have developed all kinds of kiosk hardware solutions for hotels and guesthouses - self-service check-in and check-out.The kiosk product works as a stand-alone or associated self-service reception for hotel guests. Except software is offered by customers,the only condition for using our solution is the existence of compatible door locks.


How check-in is from the guest's point of view

1. Guests will create their reservation and arrive at the hotel
2. Confirm their reservation / check-in on self-service machine
3. Make a cash payment or with credit card by credit card reader or POS machine
4. Print receipt, ERS and hotel passport,optional contract including guest
signature
5. Receives a programmed key/RFID card to their room
6. The kiosk machine will check the hotel's check-in information(Including the
number of cards issued, their identification, etc.)

How check-out is from the guest's point of view
1. Guest choose on-screen button "Check-out."
2. Log in as same as in case check-in(for example by using your email and reservation number)
3. Upon request, Guests returns their hotel room cards
4. It will pay the resulting amount if the hotel reservation system is required
5. kiosk print a receipt for a payment