Self-help order system makes the restaurant and the customer conclude 'social relationship'
Peak dining period time, the check should be long time team order repast, I wonder if you ever encounter this kind of headache? But in recent years, more and more businesses upgrade order buffet service, consumers pay for don't have to go to the checkout counter, as long as the order in self-service machine order, mobile phones and payment code, such as the whole order process efficient and convenient, reduce queuing time. In order system, for example, self-help order machine step 3 quick order mode, broke the traditional order of the model, to make the customer independently, self-help, no need to waiting for the waiter order as usual, greatly reducing the unnecessary waste of time, is to let the customer to have good experience, feeling good human-computer interaction process. Achieve rapid order, payment, catering, room process. Improving customer order experience; The human cost reduce restaurant. What is the exact step 3? Order: customer order through the self-service machine interface point of their favorite dishes; After order: choose the dishes, can sweep member, pay treasure or WeChat code checkout; Take order list: after the payment, order machine automatic printing slip, taking what was waiting meal. The above step 3 order process is completed, dishes to the kitchen, and then wait for the waiter serving is ok, in addition to efficiency, promote efficiency of the customer order. Order system in the membership marketing function for business better operation, automatic focus on business when customers in the consumer WeChat public, merchants can carry out marketing activities; WeChat ID member center, can realize the member registration, top-up and integral; At the same time WeChat ID is also in the process of the order and delivery platform entrance. By means of food were analyzed, and the pain points do convenient order by order system, customer high efficiency to complete the order, save queuing time. Combining with the concept of marketing, make dining-room concluded social relations, and customers to maintain a steady customer retention, will implement user growth.
