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Hongzhou Smart Welcomes French & Ivorian Customers for Self Ordering Kiosk Collaboration Talks

2026-01-12

Hongzhou Smart recently welcomed a group of distinguished guests – customers from France and Côte d’Ivoire – for a visit and exchange. Focused on product experience, customized solutions and market cooperation of self ordering kiosks, this visit aims to build a cross-regional cooperation bridge and explore new opportunities for the digital transformation of catering and retail industries in Europe and Africa.

Market Background: Self Ordering Kiosk Demand Booms in Europe & Africa

In the European market, the digitalization of France’s catering industry is accelerating. According to industry research, the size of France’s self ordering kiosk market is expected to grow by 18% year-on-year in 2025. Fast-food chains and casual restaurants are the main demanders, with merchants eager for self-service equipment that can improve efficiency, reduce costs and increase table turnover rates.

In the African market, Côte d’Ivoire, as a West African economic hub, has witnessed rapid expansion of the catering and retail industry, with chain brands accelerating their layout. As local consumers’ demand for convenient payment and self-ordering rises, self ordering kiosks have become the core choice for merchants to optimize service experience due to their localized adaptation capabilities, with market demand growing by over 20% annually.

The vigorous development of both markets has laid a solid foundation for the overseas expansion of self service kiosk products such as self ordering kiosks.

Core Agenda: Factory Tour & In-depth Self Ordering Kiosk Experience

During the visit, customers from France and Côte d’Ivoire visited the production workshop and product exhibition area, gaining an in-depth understanding of the R&D and production process of self ordering kiosks. In the product experience session, customers personally tried the core functions of self ordering kiosks, including intelligent interaction, multi-language switching and multi-payment adaptation, and also showed strong interest in the company’s self service kiosk series products such as hotel self check-in kiosks and currency exchange kiosks.

For the high-end catering scenarios in the French market, customers focused on the brand customization and data docking capabilities of the equipment; for the localized needs of the Côte d’Ivoire market, both parties conducted in-depth discussions on French interface optimization and local payment system integration. On-site test results showed that Hongzhou Smart’s self ordering kiosks met customer expectations in terms of response speed and operation fluency.

Customization Advantages: Full-link Solutions Empower Both Markets

Customers highly recognized Hongzhou Smart’s OEM/ODM hardware and software solution capabilities. For the differentiated needs of different markets, the company can provide a full-link Kiosk Solution from hardware appearance customization and software function development to after-sales operation and maintenance, ensuring that products seamlessly adapt to the local market’s regulations and usage habits.

A French customer said: “Hongzhou’s self ordering kiosks not only meet the technical standards of the European market, but also its flexible customization solutions provide strong support for us to expand chain stores.” Ivorian customers look forward to both parties accelerating the launch of localized pilot projects as soon as possible, and using self ordering kiosks to improve the operational efficiency of local catering merchants.

Cooperation Outlook: Partnering for Europe & Africa Growth

This visit has laid a solid foundation for Hongzhou Smart to deepen cooperation in the European and African markets. In the future, the company will continue to focus on the market needs of different regions, optimize products and services, and achieve win-win results with global partners.

Hongzhou Smart is a high-tech enterprise specializing in the R&D, production and sales of self-service terminals, with a modern Kiosk Factory and a professional R&D team. The company’s main products cover a full range of self service kiosk such as self ordering kiosks, hotel self check-in kiosks, currency exchange kiosks and gold vending machines, and can provide integrated Kiosk Solution covering hardware, software and operation and maintenance. With excellent product quality and customization capabilities, Hongzhou Smart’s terminal products have been exported to more than 50 countries and regions around the world, serving multiple industries such as catering, hotels, finance and telecommunications.

If you are interested in self ordering kiosks or other self-service terminal products, please visit our official website hongzhousmart.com or send an email to sales@hongzhousmart.com for more details.

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