Although China's economic development in 2015 is under a lot of pressure compared to before, the development of the hotel industry is still 'high fever'. At present, hotels are divided into commercial, conference, resort and chain hotels. It is conceivable that in order to be invincible in the fiercely competitive market, there must be'excellent'. The hotel wants to have more passenger flow, not only is the environment better, first-class service is also essential. In the past, the process of check-in and check-out was the most headache for customers. They had to wait for a long time each time. For the travel customers and tired tourists with tight time, the long wait not only made them physically and mentally exhausted, More seriously affected their consumption mood, which is a loss for the hotel. The hotel's self-check-in machine can completely replace the service staff to perform check-in and check-out services for customers. Time-consuming, high efficiency, and customer self-operation can also improve user experience, allowing customers to experience the convenience brought by self-service kiosks, which is also a kind of image improvement for the hotel.