Nowadays, the booming tourism industry also makes the hotel industry take up a lot of light. Many people know that hotels have high profits, long-term operation, and will not be affected by the off-peak season. Therefore, many people have chosen the hotel industry to start their businesses. As everyone knows, if the hotel has no customers, it will be closed. Therefore, if the hotel wants to make a profit, it must first grasp the customers' hearts, so how to grasp the customers' hearts? The hotel self-service machine will tell you. The emergence of hotel self-service kiosks makes it very fast for passengers to check in at hotels. People can use the hotel self-service kiosks to complete hotel check-in procedures, and even book online in advance, so they don’t have to be as crowded as others during peak periods. If you do it at the counter, you don’t have to endure the torment of queuing for the procedures. Therefore, as soon as the hotel self-service machine appeared, it was praised by all hotels and purchased by many hotels. After using it in the hotel, it makes the hotel feel its many benefits. In addition to bringing convenience to travelers and hotels, it also implements fast and efficient query functions. If the hotel wants to win the recognition of customers, it must first focus on the customers and meet the needs of customers. The service must be comprehensive, and good service can be praised by customers. Therefore, the hotel self-service machine is an opportunity for the hotel to obtain customer support. It allows customers to check in quickly and gives customers the feeling of being tall.