In recent years, with the improvement of people's living standards, people's spiritual needs are also increasing. Tourism has always been a way of life for people to relax and cultivate their sentiments. However, people have gradually become dissatisfied with simple sightseeing tourism and have developed into a more diverse and comprehensive leisure tourism. Therefore, every holiday comes, the attractions everywhere welcome a huge customer flow, but some problems will also be exposed. Scenic spots have always set up separate ticket offices for unified ticket sales, which is not only inefficient, but also often causes crowds and crowds during peak crowds. The image of the scenic spot is obviously extremely unfavorable. The self-service ticket vending machine of the scenic spot does not need to be guarded, and tourists can easily purchase tickets for the scenic spot by operating independently, which greatly relieves the work pressure of ticket sellers and naturally improves the quality of service. In the process of good human-computer interaction, tourists have greatly felt the convenience brought by the self-service machine, and their impression of the scenic spot has also been improved, which is more conducive to the construction of the reputation of the scenic spot.