Self-service ticket vending machine, leading a new technology ecosystem
With the advent of the self-help era, more and more advanced concepts are introduced into the Chinese market. There are self-service ordering machines, self-service check-in machines, self-service ticket vending machines and so on. Nowadays, various airlines, passenger stations, and railway stations provide a variety of self-service, which shortens the time for passengers to go through procedures and improves the quality of service. Therefore, they are welcomed by more and more passengers. Compared with manual service, how attractive is self-service machine service? Since the introduction of self-service ticket vending machines in Shenzhen, China Southern Airlines Ground Service Co., Ltd. has achieved the goal of one-stop ticketing service for avionics tickets. After the new self-service ticket vending machine is put into use, passengers can follow the prompts on the touch screen through specific ticket voucher (such as resident ID card, passport, Hong Kong and Macau pass, etc.). There are two languages u200bu200bfor passengers to use. The original'ticket reservation' has added three modules:'make up itinerary, car rental reservation, and hotel reservation'. Passengers can experience flight information inquiry by simply following the prompts on the self-service terminal and simply touching operations , Price inquiry, identity information entry, insurance purchase, bank card payment, itinerary printing, car rental, hotel check-in and other'one-stop' services. What needs to be reminded is that when the passenger confirms the itinerary, the screen will display a warm reminder about the 'sale, change, and refund' of the selected ticket, informing the passenger of the relevant regulations, and avoiding the passenger to make changes after blindly buying the ticket Unnecessary fees are incurred when signing and refunding tickets. When it comes to the peak travel season for tourists, it becomes so difficult to buy a ticket. The self-service ticket vending machine is put into use, which can keep abreast of dynamic updates in time, and it is easier to provide passengers with accurate data messages, which is welcomed by passengers.
