The railway station self-service machines increase electronic ticket refund function

Due to a lot of the station is now the electronic ticket, id card can charge station, don't have to go to collect the tickets, many people may not notice the station and upgrade the self-service ticket machine function, can refund now. On December 1, the reporter learns from nanning China railway bureau group co. , LTD. , recently, the guangxi each big station complete equipment upgrades, self-service ticket machine increase electronic ticket refund function, passengers can not print and electronic payment receipts electronic ticket refund business. How to refund on the ticket? Ticketing staff, first of all, on the main page, click on the 'refund' option began to refund; Click 'refund did not print the ticket', read the id information, place identification in self-service ticket machine identification papers read area, automatic machines and temporary support only 'Chinese resident identity card' 'Hong Kong, Macao and Taiwan residents residence permit' 'foreigner permanent residence id card' three certificates refund; Choose to refund the car, make sure your required refund number and click the circle selected; Confirm the refund. Railway departments to remind, the self-service ticket vending machine function is not yet perfect, if your ticket can't refund in self-service ticket machine, still need to be dealt with to the ticket window.