English
Handheld Smart CS10 WIFI GPRS QR Code and NFC Payment POS Terminal
Instructions for installment
1.Working condition: temperature -10℃~50℃,humidity 5%~95%,or the device will not be stable while working.
2. Connect the power adapter to device and connect the other side to a specific safe 220V/50HZ socket.
Warning: Do not put battery into fire; ensure no battery short circuit of Positive and negative pole; maximum charging voltage is 4.2V
3. Use the original power adapter only, other adapter may cause device work failure or damage.
Power ON/OFF operation
Power ON operation: after installed battery/connect power adapter, press power bottom for 2s, screen on, device goes to working mode; press power bottom for 2s, choose shutdown item, screen off, device goes to power off mode.
Magnetic card, IC card, SIM card, PSAM card, Micro SD card and contactless IC card
1. While swipe cards, swipe with constant speed, close to slot bottom, magnetic stripe should face the screen as the silk-screen directions, align at card slot, be sure magnetic cards is intact and in good condition.
2. Follow the silk-screen directions when insert IC cards, let the chip side upwards, insert carefully till you feel card be clamped, do not pull out during reading process.
3. Take off battery before install SIM card, PSAM card and Micro card, install them to corresponding slots.
4. Put card close to reading area while use contactless IC cards.
Instructions:
Stop the operation immediately if you notice below phenomenon:
1.Harsh noise while working.
2.Junk or water get into device accidentally.
3.Abnormal smell come out during work.
Stop immediately the operation and remove the battery, contact us or distributor at once.
Trouble Shooting and advised solution:
Fault phenomenon | Elimination methods |
No display on screen | 1. check if battery installed right 2. check if battery is enough for work |
Cannot read card | 1. check if card slot is clean 2. check if card has enough magnet info |
Read magnetic card data incorrectly | 1. swipe card with constant speed, close to slot bottom 2. magnetic stripe should face the screen, align at card slot 3. try to swipe card in another direction |
IC card data read incorrectly | 1. ensure the chip side is upward, card be inserted to the top 2. ensure IC card chip is safe and sound |
NFC card data read incorrectly | 1. ensure card has NFC function 2. ensure read card in NFC area 3. ensure card/mobile be placed smoothly and steady in NFC area |
Camera failure | 1. ensure camera not be covered 2. ensure if enough light for camera to work |
Printer do not work | 1. ensure paper is sealed correctly 2. check if it has right size paper, and installed right 3. check If low battery |
Communication failure | 1. check if sim card inserted, if card contactor clean 2. ensure there is signal 3. try to re-establish communication |
Shenzhen Hongzhou as an ISO9001:2008 certified group,from the POS design,software,plastic injection mold, PCB assembly,POS assembly,we have been made all core process in house,all this keep our product are high quality and cost reductionable,so we are confidence that our POS are high quality and competitive price.Our robust ISO quality system and reliable quality control team have been guaranteeingour product's quality is consistent and persistent,so we are condidence that to serve you well. 
| Q1: What POS We provide? | ||||||||
| A1: For financial/Commerce POS system, Wireless Handheld Cashless POS, Android POS,2G/3G/GPS/GPRS/Wi-Fi/Bluetooth POS, but NO Desktop Cash POS. | ||||||||
| Q2: Does your company accept custom-made items? | ||||||||
| A2: Yes, we can.We are a professional solution supplier for financial security & payment industry, we provide diffierent solutions and products for diffierent customers. | ||||||||
| Q3: How is Our POS's Quality? | ||||||||
A3:EMV Level 1&2,PCI 3.0 & 4.0,CE/RoHS/PBOC 2.0/China UnionPay,CCC,and Network Access License and 100% test before shipment; | ||||||||
| Q4: Do you Have Free SDK, Free Technical Support and After-sale Service? | ||||||||
| A4: 1. Free SDK, Free Technical Support | ||||||||
| 2. 7 * 24-hour service hotline: 0755-36869189;Online technical support by Email or Skype or Whatsapp; | ||||||||
| 3. Specialized process for repair or exchange of product required; | ||||||||
| 4. One Year QA warranty & Three Years After-sale Service Guarantee. | ||||||||
| Q5: How About Your Shipping of POS? | ||||||||
| A5: Delicate box with foam inside and shipping by air. | ||||||||
| Q6: How Long is Your Lead Time? | ||||||||
| A6: Within 1 for sample and within 45 for 500 to 5000 units after confirm payment. | ||||||||
| Q7. How About Your POS Price? | ||||||||
| A7: The more orders, the lower price. | ||||||||
| Q8: How to Pay for our POS terminal? | ||||||||
| A8: Payment: 50% pre-payment, the rest of 50% is honored before shippment by T/T and 100% T/T for a sample. |
Copyright © 2019-2023 Hongzhou Smart Tech,Co., Ltd. | All Rights Reserved
