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Hotel Check-in & Check-out Kiosk

A hotel check-in & check-out kiosk is a self-service device installed in hotel lobbies or public areas. It simplifies traditional check-in and check-out processes through digital technology, offering guests a more convenient and efficient service experience while helping hotels optimize operational management.

Most Hotel Check-in & Check-out Kiosks include:

Capacitive touch screen

ID card/ passport scanner

Room card/ key dispenser

Payment terminal (e.g. POS machine, bill and coin acceptor, QR coder scanner, RFID/NFC reader)

Receipt printer, face recognition camera, security lock can be optional

Available, customizable self service software

WHAT ARE the Key Functions of Hotel CHECK IN & out kiosk?

Function 1: Self Check-in

Identity Verification: Guests can scan valid documents like ID cards or passports to read and verify personal information.
Reservation Inquiry: Retrieve booking records by entering a reservation number, name, or phone number.
Room Selection: If supported, guests can view available rooms and choose their preferred option on the kiosk.
Information Confirmation: Display booking details (check-in date, check-out date, room type, price, etc.) for guest confirmation.
Room Card Issuance: The kiosk can directly produce and issue room cards, eliminating the need to visit the front desk.
Payment Processing: Support multiple payment methods (credit/debit cards, mobile payments, etc.) for deposit payment.

Function 2: Self Check-out

Bill Inquiry: Guests can view all consumption details and the total bill during their stay.
Bill Confirmation: Confirm the bill after verification; contact staff for any discrepancies.
Check-out Processing: Complete check-out with one click, and the system automatically updates the room status to "pending cleaning".
Deposit Refund: If a deposit was paid, the system processes the refund automatically.
Invoice Application: Some kiosks support self-service application for electronic or physical invoices.

Hotel check-in & check-out kiosks, as key tools for digital transformation, are reshaping traditional hotel service models. They enhance guest experience with convenience and efficiency while helping hotels boost operational efficiency, reduce costs, and elevate service quality. As technology evolves, kiosks will integrate with advanced technologies (AI, biometrics, IoT) to expand functions and optimize experiences. Despite adoption challenges, these can be mitigated through strategic solutions. In the future, self-service kiosks are poised to become standard in the hotel industry, driving new opportunities and growth.

We support software customization, if you have any ideas please contact us

Hongzhou Smart, một thành viên của Tập đoàn Hongzhou, chúng tôi đạt chứng nhận ISO9001, ISO13485, ISO14001, IATF16949 và được UL phê duyệt.

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Điện thoại: +86 755 36869189 / +86 15915302402

E-mail:sales@hongzhougroup.com

WhatsApp: +86 15915302402

Địa chỉ: Tầng 1 & Tầng 7, Tòa nhà Công nghệ Phenix, Khu dân cư Phenix, Quận Baoan, 518103, Thâm Quyến, Trung Quốc.

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