Umhlahlandlela Ophelele We-Kiosk Yokuzingenela Yehhotela ngo-2026

I-kiosk yokuzingenela yehhotela ngo-2026 iyisiteshi se-elekthronikhi esizimele, esihlanganiswe ngokuphelele lapho izivakashi zingenza khona yonke inqubo yokungena ngaphandle kokuya edeskini elingaphambili. Lawa ma-kiosk avame ukufakwa ezindaweni zokwamukela izivakashi zamahhotela futhi anezikrini zokuthinta ezinkulu, ezinesinqumo esiphezulu ezinemisebenzi eqondiswayo. Inqubo iyashesha, iphephile, futhi ilula ukuyisebenzisa.

Izivakashi zingenza lokhu:

• Ngena noma uhlole ukubhukha.
• Skena amapasipoti noma amakhadi omazisi
• Qinisekisa ubuwena
• Izinkokhelo eziphelele
• Khetha ukuthuthukiswa kwegumbi
• Ukunikezwa okhiye begumbi abangokoqobo noma abasebenzisa i-elekthronikhi.

Kungenziwa kungakapheli umzuzu owodwa.

Ama-kiosk esimanje ahlanganiswe eduze ne-Property Management System (PMS) yehhotela, izinhlelo zokukhokha, kanye nezinhlelo zokukhiya iminyango. Ama-kiosk okuzingenela ehhotela awawona amathuluzi okunethezeka ngo-2026. Ayizinhlelo zokusebenza eziyisisekelo.

Indlela I-Kiosk Yokungena Ehhotela Eye Yashintsha Ngayo

Ama-kiosk okuzenzela ihhotela aqale asetshenziswa ukuze kuncishiswe ukuminyana edeskini elingaphambili. Izinguqulo zokuqala zazingasebenzi kahle, ngokuvamile zaziqinisekisa ukubhukha okuyisisekelo kanye nokukhishwa kwezikhiye. Indima yazo ikhule ngokuhamba kwesikhathi.

Izenzakalo Ezibalulekile Zokuguquka Kwesimo

• Ngaphambi kuka-2020: Ukungena okuyisisekelo kanye nokukhishwa kwezikhiye.
• 2020-2022: Ukwamukelwa ngokushesha ngenxa yezidingo zokungenakuthinta.
• 2023-2025: Ukuhlanganiswa kokhiye weselula, ukuskena i-ID, kanye ne-PMS.
• 2026: Ukuqinisekiswa kobunikazi be-AI, ukwenza kube ngokwakho, kanye nokuthengisa okwengeziwe.

Izibalo zemboni zibonisa ukuthi abagibeli abangaphezu kuka -70% bakhetha izinketho zokuzisiza lapho kungenzeka khona. Ukwamukelwa kungaphezu kuka -80% phakathi kwezivakashi zesizukulwane Z kanye nezivakashi zeminyaka eyi-1900. Kwaqala njengento elula futhi manje sekulindelwe izivakashi.

Kungani u-2026 Ungushintsho Olukhulu Ekwenzeni Okuzenzakalelayo Kwehhotela

Unyaka ka-2026 umele inkathi yokuguquka kokuzenzakalela kwamahhotela. Ubuhlakani bokwenziwa, ingqalasizinda yamafu, kanye nokuhlanganiswa kwezinhlelo sekuvuthiwe ekusebenzeni. Okwamanje, amahhotela asabhekene nokuntuleka kwabasebenzi kanye nezindleko ezengeziwe zabasebenzi. Ubukhulu bemisebenzi yedeski langaphambili abusakwazi ukugcinwa ngesandla.

Ama-kiosk okuzingenela ehhotela, asebenzisa i-AI, manje angakwazi:

• Qinisekisa ubuwena ngokunemba okuphezulu
• Thola izingozi zokukhwabanisa ezingaba khona
• Yenza kube ngokwakho okunikezwayo kwezivakashi ngesikhathi sangempela
• Vumelanisa idatha ngokushesha kuzo zonke izinhlelo zehhotela

Lawa ma-kiosk awagcini nje ngokuthatha imisebenzi yedeski langaphambili. Asebenza njengama-node okusebenza ahlakaniphile athuthukisa ukusebenza kahle, imali engenayo, kanye nokunemba kwedatha.

Kuzivakashi, inzuzo isobala. Banezivakashi ezifika ngokushesha, ubumfihlo obengeziwe, kanye nokulawula. Endabeni yehhotela, umphumela wezomnotho ungalinganiswa ngezindleko eziphansi zabasebenzi kanye nokuthengiswa okungcono.

Izici zeKiosk Yesevisi Yehhotela Lesimanje

I-kiosk yokuzingenela esetshenziswa amahhotela anamuhla yenzelwe ukuqinisekisa ukuthi inqubo yokufika iyashesha futhi ayinazingcindezi. Isici ngasinye sidlala indima ethile yokusebenza.

1) Ukusekelwa Kwezilimi Eziningi kanye Nesikrini Sokuthinta

Iphuzu eliyinhloko lokusebenzisana yi-interface yesikrini sokuthinta. Ngo-2026, ama-interface ama-kiosk asetshenziswa ngokuphelele. Ukuhlelwa kwawo kucacile, kunengqondo futhi kulula ukukuqonda.

Ukusekelwa kwezilimi eziningi kuyinto ejwayelekile. Lokhu kuzokwenza amakhasimende akwamanye amazwe akwazi ukungena ngaphandle kokunakwa ngabasebenzi. Amahhotela angasebenzisa ilogo, imibala, kanye nokubhala njengezingxenye zomkhiqizo ukuqinisekisa ukufana.

2) Ukuskena i-ID kanye nokuqashelwa kobuso

Ukuphepha nakho kuyisidingo esiyisisekelo emisebenzini yokungenisa izihambi. Ama-kiosk akamuva angaskena amapasipoti kanye nama-ID, kufaka phakathi amadokhumenti okuhamba ahambisana ne-ICAO 9303. Ulwazi luqoshwa kahle futhi ngokuphephile.

Ukuqashelwa kobuso nakho kusetshenziswa ezinhlelweni eziningi. I-kiosk ifanisa ubuso besivakashi nesithombe se-ID bese inika ukhiye. Lokhu kuvimbela ukwebiwa kobunikazi kanye nokufinyelela okungagunyaziwe. Ngaphambi kokungena kunoma yiliphi igumbi, kuqinisekiswa.

3) Ukucutshungulwa Kwenkokhelo Nokukhishwa Okuyisihluthulelo

Ama-kiosk ehhotela azenzela wona ahlinzeka ngokukhokha okuphelele. Lawa amakhadi esikweletu, ama-wallet eselula, kanye nezinketho zokukhokha ngaphandle kokuthinta.

Ngemva kokuthi inkokhelo isivunyiwe, i-kiosk inikeza ukufinyelela kwegumbi kusetshenziswa: Amakhadi okhiye angokoqobo, okhiye bedijithali bohlelo lokusebenza lweselula NOMA okhiye be-Apple Wallet noma be-Google Wallet. Ngesikhathi sokungena, izivakashi zikhetha indlela eziyithandayo.

4 ) Ukuhlanganiswa Kwesistimu Yokukhiya Iminyango ne-PMS

Ukuhlanganisa kahle kubalulekile. I-kiosk yokuzingenela ehhotela ixhunywe ku-PMS ukuze ibuyekeze ngokuqhubekayo isimo sezivakashi, segumbi, kanye nesokukhokha.

Lolu hlelo luphinde luhambisane nemikhiqizo ehamba phambili yokukhiya iminyango efana neVingcard, i-dormakaba, i-MIWA, i-Onity, kanye ne-SALTO. Lokhu kuqinisekisa ukufinyelela ngqo emakamelweni ngaphandle kokungenelela kwabasebenzi.

5) Ukuphathwa Kwamafu kanye Nokusebenza Okungaxhunyiwe Ku-inthanethi

Ukuthembeka ekusebenzeni kubalulekile. Ama-kiosk amasha ayakwazi ukusebenza ngisho noma kukhona ukungasebenzi kwenethiwekhi. Ukungena kungaqhubeka ngaphandle kokuphazamiseka yizivakashi.

Izinhlelo zokuphatha eziku-inthanethi zivumela abasebenzi behhotela ukulandelela ukuthengiswa kwe-kiosk kude. Izexwayiso zazisa abasebenzi mayelana nempahla yamakhadi aphansi, ukwehluleka kwehadiwe, noma izidingo zokulungisa. Lokhu kusindisa isikhathi kanye namaphepha.

Izinzuzo Zokusebenza Zokuhlola Ihhotela E-Kiosk

Ama-kiosk okuzingenela ehhotela   azigcini nje ngokuhlinzeka kalula. Zethula izinzuzo zangempela zokusebenza kanye nezezimali ezithuthukisa ukusebenza kwehhotela.

1) Umthwalo Womsebenzi Ongaphansi Kwedeski Langaphambili kanye Nezindleko Zabasebenzi

Ukwenza ngokuzenzakalelayo kuhilela imisebenzi ejwayelekile njengokuqinisekisa umazisi, ukuqoqa izinkokhelo kanye nokukhipha okhiye. Lokhu konga okuningi emsebenzini wedeski lokungena. Amahhotela ayakwazi ukuqhuba amaqembu amancane nokubuyisela abasebenzi ezindaweni zokuhlangana nezivakashi ezibaluleke kakhulu. Izakhiwo eziningana zikhokha imali yazo yokutshalwa kwezimali kwi-kiosk ngonyaka wokuqala.

2) Ukungena Okusheshayo Nokwaneliseka Kwezivakashi Okuthuthukisiwe

Izivakashi zingangena zingakapheli imizuzu embalwa zisebenzisa ama-kiosk okuzisiza. Isikhathi sokulinda esinciphile siphumela ekuphenduleni okuhle kwezivakashi kanye nokwanda kwezilinganiso zokwaneliseka. Isivakashi esikhetha ukuxhumana komuntu siqu sisengaba nesevisi yedeski yendabuko enikezwa amahhotela. Lokhu kwakha imodeli ehlanganisiwe eguquguqukayo.

3) Imali engenayo ephezulu yokuthengisa

Amadeski angaphambili awakwazi ukuncintisana nama-kiosk azisebenzela wona ekuthengiseni. Okuhlangenwe nakho kwendawo, ukuthuthukiswa kwamakamelo, ukuphuma sekwephuzile, amaphakethe esidlo sasekuseni, kanye nokuthuthukiswa kwamakamelo kunikezwa ngendlela ecacile neyimfihlo. Ngaphandle kwengcindezi yomphakathi, izivakashi zizothambekela kakhulu ekwamukeleni okunikezwayo okunjalo. Lokhu kukhiqiza imali engenayo eyengeziwe ngokungena ngakunye.

4) Imisebenzi Engathintani Nokuhlanzeka

Isevisi yokungena ngokuxhumana ibalulekile ngo-2026. Ukungena ehhotela kunciphisa ukuxhumana ubuso nobuso, kuthuthukisa ukuhamba kwezivakashi, futhi kusiza ukugcina amazinga okuhlanzeka. Lokhu kuqinisekisa ukwethembana kwezivakashi futhi kuhambisana nezimfuneko zokuphepha ezishintshayo.

Indlela Yokusebenzisa I-Kiosk Yokuzingenela Ehhotela Ngempumelelo

Ukuqaliswa kohlelo lokuzihlola ehhotela nakho kudinga ukuhlelwa kahle ukuze kufezwe inzuzo enhle.

1) Khetha umlingani wezobuchwepheshe be-Kiosk ofanele

Amahhotela kumele akhethe umhlinzeki oqavile wokuhlola amahhotela obonisa umlando wobungcweti embonini yezokungenisa izihambi. Ezinye zezinto ezibaluleke kakhulu zihlanganisa ukuhlanganiswa kwe-PMS, izinketho zokwenza ngokwezifiso, ukwesekwa kwezilimi eziningi, kanye nokuhambisana nokufinyeleleka.

Izitifiketi zokuphepha ezifana ne-PCI DSS 4.0 ziyadingeka. Isibonelo somlingani wezobuchwepheshe njenge- Hongzhou Smart , sinikeza ama-kiosk okuzisiza ezingeni lebhizinisi aqondene nehhotela. Izinqumo zawo zivumela ukuthunyelwa nokuhlanganiswa kwamanye amazwe.

2) Qinisekisa ukuthi uhlelo luhambisana ngokugcwele

Qinisekisa ukuthi iyahambisana nezinhlelo zamanje ze-PMS, amasango okukhokha, izinhlelo zokwethembeka kanye nezihluthulelo zeselula. Ukuhlanganiswa kwezingidi zeminyango kubalulekile ukuze kuqhubeke ukusebenza.

3) Abasebenzi Abaqeqeshayo Bezinhlobo Zesevisi Ezihlanganisiwe

Ukuqeqeshwa kwabasebenzi kufanele kusekelwe ekuzisebenzeleni bona kanye nomsebenzi wendabuko. Izinqubo ze-kiosk kanye nokuxazulula izinkinga okulula kufanele kwaziwe amaqembu. Ubuchwepheshe abuhloselwe ukufaka esikhundleni sokungenisa izihambi, kodwa ukwenza isevisi ibe ngcono.

4) Lungiselela Ukubekwa Kwekhiyoski

Ama-kiosk kumele abekwe endaweni enabantu abaningi futhi akhanyiswe kahle eduze kwendawo yokwamukela izivakashi. Izimpawu ezifanele zithuthukisa ukwamukelwa kwamakhasimende futhi zinciphise ukudideka.

5) Hlola Izindleko kanye ne-ROI

Amanani ama-kiosk ancike ekusethweni kwehadiwe, amakhono ohlelo lokusebenza, kanye nosayizi wokufakwa. Kodwa ukonga abasebenzi, imali engenayo ethengiswayo, kanye nokusebenza kahle kungavumela amahhotela amaningi ukuthi athole i-ROI ephelele ezinyangeni eziyi-12.

Isiphetho

I-kiosk yokuzingenela ehhotela akuyona into ethandwayo. Iyisisekelo sengqalasizinda yokungenisa izihambi. Ihlangabezana nokulindelwe yizivakashi okushintshashintshayo, ibhekana nezinselele zabasebenzi, futhi idala amathuba amasha okuthola imali.

Ukutshalwa kwezimali kusenesikhathi emahhotela kubanika amandla okusebenza, idatha yezivakashi esebenzisekayo kanye nokuhlangenwe nakho okubushelelezi kokufika okusebenzayo futhi okuqondene nomuntu siqu. Ngomlingani wezobuchwepheshe ofanele kanye nesu elicacile lokusebenzisa, ama-kiosk okuzingenela aba yinzuzo yokuncintisana yesikhathi eside kunoma iyiphi iphothifoliyo yokungenisa izihambi.