Ko te kiosk takiuru-whaiaro o te hōtēra i te tau 2026 he taunga hiko motuhake, he mea whakauru katoa, ka taea e ngā manuhiri te mahi i te tukanga takiuru katoa me te kore e haere ki te tēpu o mua. Ko ēnei kiosk he mea tāuta i roto i ngā tomokanga o te hōtēra, ā, he mata pa nui, he teitei te taumira me ngā rerenga mahi ārahi. He tere, he haumaru, he ngāwari hoki te whakamahi i te tukanga.
Ka taea e ngā manuhiri te:
Ka taea te whakatutuki i roto i te meneti kotahi.
Kua honoa tata ngā kioska hou ki te Pūnaha Whakahaere Rawa (PMS) o te hōtēra, ngā pūnaha utu, me ngā pūnaha raka tatau. Kāore ngā kioska takiuru-whaiaro o te hōtēra e whai hua ana i te tau 2026. He pūnaha mahi taketake ēnei.
I te tuatahi i whakatinanahia ngā kioska ratonga-whaiaro o te hōtēra hei whakaiti i te noho puku o te tēpu o mua. He iti noa ngā mahi a ngā putanga tuatahi, ko te whakaū noa i ngā pukapuka me te tuku kī. Kua piki haere te mahi a ēnei kioska i roto i ngā tau.
Ngā Tohu Matua o te Whanaketanga
E whakaatu ana ngā tatauranga ahumahi neke atu i te 70% o ngā pāhihi e pai ake ana ki ngā kōwhiringa ratonga-whaiaro mēnā ka taea. Neke atu i te 80% te whakamahi i waenga i ngā manuhiri o te Gen Z me te millennial. I tīmata hei mea ngāwari, ā, inaianei kua waiho hei tumanakohanga mā ngā manuhiri.
Ko te tau 2026 te tau hurihanga mō te aunoatanga o ngā hōtēra. Kua pakari haere te mahi a te matauranga horihori, te hanganga kapua, me te whakaurunga pūnaha. I taua wā tonu, kei te raru tonu ngā hōtēra i te korenga o ngā kaimahi me te pikinga o ngā whakapaunga kaimahi. Kāore e taea te pupuri ā-ringa i te rahinga o ngā mahi o te tēpu o mua.
Ka taea e ngā kioska takiuru whaiaro o te hōtēra, e whakahohea ana e te AI, te:
Ehara i te mea ko ngā mahi o te tēpu o mua anake ēnei kioska. He pūnga whakahaere atamai hoki hei whakapai ake i te whai huatanga, te moni whiwhi, me te tika o ngā raraunga.
He mārama te painga mō ngā manuhiri. He tere ake tā rātou taenga mai, he nui ake te tūmataitinga, ā, he mana whakahaere anō hoki. Mō tētahi hōtēra, ka taea te ine i te pānga ōhanga mā te iti o ngā whakapaunga mahi me te pai ake o te hoko atu.
Ko te kiosk takiuru whaiaro e whakatinanahia ana e ngā hōtera hou, i hangaia hei whakarite kia tere, kia kore hoki he ahotea o te tukanga taenga mai. He mahi motuhake tā ia āhuatanga.
Ko te atanga mata-pā te kaupapa matua o te taunekeneke. Hei te tau 2026, ka taea te whakamahi noa i ngā atanga o ngā kioska. He mārama, he whaitake, he ngāwari hoki te mārama ki te whakatakotoranga.
He mea noa te tautoko reo maha. Mā tēnei ka taea e ngā kiritaki o tāwāhi te takiuru me te kore e tirotirohia e ngā kaimahi. Ka taea e ngā hōtēra te whakamahi i te tohu, ngā tae, me te momotuhi hei wāhanga o te waitohu kia ōrite ai.
He mea nui anō hoki te haumarutanga i roto i ngā mahi manaaki manuhiri. Ka taea e ngā kiosk hou te matawai i ngā uruwhenua me ngā tuakiri, tae atu ki ngā tuhinga haere e tutuki ana i te ICAO 9303. Ka tuhia tika, ka haumaru hoki ngā mōhiohio.
E whakamahia ana hoki te mōhio kanohi i roto i ngā pūnaha maha. Ka whakataurite te kiosk i te kanohi o te manuhiri ki te whakaahua tuakiri, kātahi ka hoatu he kī. Mā tēnei ka ārai i te tahae tuakiri me te urunga kore whakamana. I mua i te urunga ki tētahi rūma, ka mahia he manatoko.
Mā ngā kioska ratonga-whaiaro o te hōtēra ka taea te utu katoa. Ko ēnei ko ngā kāri nama, ngā pēke pūkoro, me ngā kōwhiringa utu kore pa.
Kia whakaaetia te utu, ka tukuna e te kiosk te urunga ki te rūma mā te whakamahi i: Ngā kāri kī tūturu, ngā kī matihiko taupānga pūkoro, NGĀ kī Apple Wallet, ngā kī Google Wallet rānei. I te wā takiuru, ka whiriwhiria e ngā manuhiri te tikanga e pai ana ki a rātou.
He mea nui te whakauru mārie. E hono ana te kiosk takiuru whaiaro o te hōtēra ki te PMS hei whakahou i ngā tūnga manuhiri, rūma, me ngā utu.
Ka hototahi hoki te pūnaha ki ngā waitohu raka tatau matua pērā i a Vingcard, dormakaba, MIWA, Onity, me SALTO. Mā tēnei ka taea te uru tika ki ngā rūma me te kore e hiahiatia he wawaotanga mai i ngā kaimahi.
He mea nui te pono o ngā mahi. Ka taea tonu e ngā kioska hou te mahi ahakoa he motumotu te whatunga. Ka taea te takiuru me te kore e whakararuraruhia e ngā manuhiri.
Mā ngā pūnaha whakahaere ipurangi ka taea e ngā kaimahi hōtēra te aroturuki i ngā hoko o ngā kiosk mai i tawhiti. Mā ngā whakatūpato ka whakamōhiotia ngā kaimahi mō ngā taonga kāri iti, ngā hapa taputapu, ngā whakaritenga tiaki rānei. Mā tēnei ka penapenahia te wā me ngā mahi pepa.
Ngā kiosk takiuru whaiaro o te hōtēra Ehara i te mea ko te whakarato noa i te whakamarie. Ka whakauruhia e rātou he painga whakahaere me te putea pono e whakarei ake ana i te mahi whānui o te hōtēra.
Ko te mahi aunoa he mahi noa pēnei i te manatoko tuakiri, te kohi utu me te tuku kī. He nui te penapena i ngā mahi o te tēpu o mua. Ka taea e ngā hōtera te whakahaere i ngā tīma iti ake me te whakahoki i ngā kaimahi ki ngā tūtakitanga manuhiri nui ake te uara. He maha ngā whare e whakahoki ana i tā rātou haumi ki te kiosk i te tau tuatahi.
Ka taea e ngā manuhiri te takiuru i roto i ētahi meneti mā te whakamahi i ngā kioska ratonga-whaiaro. Mā te whakaiti i te wā tatari ka hua ake he urupare pai ki ngā manuhiri me te pikinga ake o ngā whakatauranga makona. Ka taea tonu e te manuhiri e pai ake ana ki te taunekeneke whaiaro te whakamahi i te ratonga tēpu tuku iho e tukuna ana e ngā hōtēra. Ka hangaia he tauira ranu maha-whakamahinga.
Kāore e taea e ngā tēpu o mua te whakataetae ki ngā kioska ratonga-whaiaro i roto i te hokohoko nui. Ka tukuna ngā wheako ā-rohe, ngā whakapai ake rūma, te takiuru tōmuri, ngā kete parakuihi, me ngā whakapai ake rūma i roto i te huarahi mārama me te tūmataiti. Ki te kore he pēhanga pāpori, ka nui ake te hiahia o ngā manuhiri ki te whakaae ki ēnei tuku. Ka hua ake he moni whiwhi nui ake mō ia takiuru.
He mea nui te ratonga kore pa i te tau 2026. Ka whakaitihia te pa o te kanohi ki ngā kioska takiuru hōtēra, ka whakapai ake i te rere o te tangata i roto i te whare tomokanga, ā, ka āwhina ki te pupuri i ngā paerewa akuaku. Mā tēnei ka whakatūria te whakawhirinaki ki ngā manuhiri, ā, ka tutuki hoki ki ngā whakaritenga haumaru e huri haere ana.
Me whakamahere pai hoki te whakatinanatanga o tētahi pūnaha kiosk takiuru-whaiaro i roto i te hōtēra kia eke ki te hua pai o te hokinga mai.
Me whiriwhiri e ngā hōtēra tētahi kaiwhakarato kiosk takiuru hōtēra kua roa e whakaatu ana i te hītori o te tohungatanga ki te umanga manaaki manuhiri. Ko ētahi o ngā mea tino nui ko te whakaurunga PMS, ngā kōwhiringa whakaritenga, te tautoko reo maha, me te tutuki i ngā whakaritenga urunga.
He mea nui ngā tiwhikete haumarutanga pēnei i te PCI DSS 4.0. Hei tauira, he hoa hangarau pēnei i a Hongzhou Smart , e whakarato ana i ngā kioski ratonga-whaiaro taumata-hinonga e hāngai ana ki ngā hōtēra. Mā ā rātou whakataunga ka taea te whakatinanatanga me ngā whakaurunga o te ao.
Me whakarite kia hototahi ki ngā pūnaha PMS o nāianei, ngā kuwaha utu, ngā kaupapa pono me ngā kī waea pūkoro. He mea nui te whakaurunga o ngā raka tatau kia haere tonu ai ngā mahi.
Me ahu mai te whakangungu i ngā kaimahi i runga i te mahi-whaiaro me te tukanga tuku iho. Me mōhio ngā tīma ki ngā tukanga kiosk me te rapurongoā ngāwari. Ehara i te mea ko te hangarau te whakakapi i te manaaki manuhiri, engari hei whakapai ake i te ratonga.
Me whakatū ngā kioska ki ngā wāhi e nui ana te tangata e haere ana, ā, me mārama hoki te tirohanga, tata ki te wāhi whakatau manuhiri. Mā te tika o ngā tohu ka pai ake te whakaae a te kiritaki, ka iti ake hoki te pōhēhē.
Ko ngā utu mō ngā kioska e whakawhirinaki ana ki te tatūnga taputapu, ngā āheinga tono, me te rahi o te whakatinanatanga. Engari mā te penapena mahi, te pikinga ake o ngā moni whiwhi, me te whai huatanga o te whakahaere ka taea e te nuinga o ngā hōtēra te whakahoki mai i te ROI katoa i roto i ngā marama 12.
Ehara te kiosk takiuru-whaiaro o te hōtēra i te mea hou. He hanganga manaaki taketake. Ka tutuki i a ia ngā tumanakohanga a ngā manuhiri e whanake haere ana, ka aro atu ki ngā wero kaimahi, ā, ka waihanga huarahi hou mō te whiwhi moni.
Mā ngā haumitanga wawe ki ngā hōtera ka whakawhiwhia rātou ki te manawanui mahi, ki ngā raraunga manuhiri ka taea te whakamahi, me te wheako taenga maeneene e whai hua ana, e whaiaro ana hoki. Mā te hoa hangarau tika me te rautaki whakatinanatanga mārama, ka noho ngā kioska takiuru-whaiaro hei painga whakataetae mō te wā roa puta noa i ngā putea manaaki manuhiri katoa.