Siya mitsara inovhiringidza woita odha semunhu wemuno negwara iri rinokurumidza uye rinoshanda rekuzviodha wega muGermany. Iyi nzira pfupi yezvigadzirwa inopa mirairo yekiosk neapp, shanduro dzemenyu dzeChirungu, mazano ekubhadhara nekutora, uye matambudziko akajairika ekudzivirira. Chengetedza nguva, dzivisa zvikanganiso, uye iva nechivimbo chekuodha kumabhekari, macafe, uye zviteshi muGermany yese.
Zvinoratidzwa nevhidhiyo iyi (pfupiso yemhando yechigadzirwa)
- Nzira yakajeka uye inoshanda yekushandisa makiosk ekuzvitengera wega uye maapplication eresitorendi/ekubika chingwa muGermany.
- Mirayiridzo nhanho nhanho yaunogona kutevedzera kekutanga paunoona touchscreen kana menyu yeQR-code.
- Shanduro dzinoshandiswa muchiGerman kuenda kuChirungu pazvinhu zvemenyu nezviratidzo zvauchasangana nazvo.
- Mari yekubhadhara uye kutora zvinhu zvinoshanda kumabhekari, kumacafe, kumaresitorendi ezvitoro, uye kumaresitorendi anotengesa zvinhu zvemazuva ese.
- Mazano ekugadzirisa matambudziko nekukurumidza uye matambudziko akajairika kuitira kuti usazobatwa pakati pehurongwa.
- Inounzwa neHongzhou Kiosk (Hongzhou Smart) — gwara pfupi, rinopa mukana wekushandisa kune vafambi nevagari vemo.
Nhanho nenhanho: Kushandisa kiosk
1. Kumutsa sikirini: Bata touchscreen kana kuti tinya bhatani rekutanga.
2. Sarudza mutauro: Tsvaga "Chirungu" kana chiratidzo chemureza. Kana pasina, tsvaga "Sprache" (mutauro) kana kushandisa kamera yefoni yako kuti ushandure nekukurumidza.
3. Bhurawuza zvikamu: Mazita emhando - Frühstück (chisvusvuro), Snacks, Backwaren (yakabikwa), Getränke (zvinwiwa), Warmes (ndiro dzinopisa), Menu/Angebote (zvinopihwa).
4. Sarudza chinhu: Bata pikicha kana zita. Makiosk mazhinji anoratidza mifananidzo — ashandise kusimbisa sarudzo.
5. Gadzirisa: Wedzera zvimwe (semuenzaniso, Käse = chizi, Schinken = ham), sarudza saizi (klein = diki, groß = hombe), kana kuratidza "ohne" (isina) kana uchida kubvisa chimwe chinhu.
6. Kuenda vs kudya-mukati: Sarudza “Zum Mitnehmen” (kutora) kana “Hier essen” / “Zum Hieressen” (kudya pano).
7. Simbisa odha: Ongorora runyorwa rwezvinhu nemutengo; gadzirisa huwandu kana kubvisa zvinhu kana zvichidikanwa.
8. Kubhadhara: Sarudza kadhi/isina kubata (“Karte / kontaktlos”), Apple Pay/Google Pay kana yaratidzwa, kana mari (“Bar”). Tevedzera mirairo yekudzvanya/kuisa kadhi rako.
9. Tora risiti/tikiti: Kiosk inogona kudhinda tikiti (“Bon”) nenhamba. Ita kuti rionekwe kana kuti tevera skrini kuti uwane mirairo.
10. Kutora zvinhu: Mirira kuti nhamba yako iratidzwe, ifonerwe, kana kuti mushandi akupe odha yako. Kana ukaudzwa kuti umirire pakaunda, mira padivi kuitira kuti vashandi vagone kupfuudza zvinhu zviri nyore.
Nhanho nenhanho: Kushandisa maapplication uye kuodha QR-code
1. Skena kodhi yeQR: Inowanikwa pamatafura, makaunda, kana pamasimiti emahwindo. Inowanzo vhura peji rewebhu kana app yekuodha.
2. Sarudza mutauro: Mamenu mazhinji ewebhu anobvumira Chirungu; tsvaga "EN" kana sarudzo yemutauro.
3. Gadzira account kana odha semuenzi: Dzimwe nzvimbo dzinoda nhamba yefoni kana email. Bvumira zviziviso kana uchida zviziviso zvekutora.
4. Gadzira odha yako: Sarudza zvinhu, zvigadziriso, uye nguva yekutorwa kana zvichidikanwa (“Abholen” = kutora zvinhu). Sarudza “Jetzt” (ikozvino) kana kuronga gare gare.
5. Kubhadhara: Bhadhara mu-app uchishandisa kadhi, PayPal, Apple/Google Pay, kana kusarudza pay-on-collection ("Vor Ort bezahlen") kana iripo.
6. Kusimbisa nekutora: App ichasimbisa nhamba yeodha uye fungidziro yekugadzirira. Enda kunzvimbo yekutora ("Abholung"), ratidza kusimbiswa kana zvichidikanwa.
Shanduro dzeChirungu: zvinhu zvakajairika pamenyu uye zviratidzo
- Brot / Brötchen = chingwa / chingwa roll
- Brezel = pretzel
- Croissant = croissant
- Stück = chidimbu / chidimbu
- Kuchen / Torte = keke
- Belegtes Brötchen = sandwich roll (yakazadzwa)
- Toast / Sandwich = toast / sandwich
- Musli / Joghurt = muesli / yogati
- Kafi = kofi; schwarzer Kaffee = kofi nhema
- Cappuccino = cappuccino; Latte macchiato = latte macchiato
- Milchkaffee = cafe kana lait / mukaka kofi
- Eiskaffee = kofi ine aizi
- Tii = tii
- Kaltgetränke = zvinwiwa zvinotonhora; Wasser = mvura; Apfelsaft = muto weapuro
- Bier = doro; alkoholfrei = isiri-doro
- Wurst = soseji; Schinken = ham; Käse = cheese
- Schnitzel = cutlet yakakangwa; Currywurst = soseji ine ketchup yekarry
- Kartoffelsalat = mbatatisi saladhi
- Zum Mitnehmen = kutora / kutora
- Zum Hieressen / Hier essen = kudya pano / kudya mukati
- Abholen = kutora
- Bon = risiti / tikiti
- Karte = kadhi; Kontaktlos = contactless
- Münzen = mari; Wechselgeld = shanduko
- Gutschein = voucher / coupon
Mazano ekubhadhara uye chokwadi muGermany
- Makadhi anotsigirwa zvakanyanya asi zvitoro zvidiki zvekubika makeke nemisika zvingada mari. Makioski mazhinji nezvitoro zvinogamuchira makadhi uye asingabatike.
- Nzira dzemagetsi dzinoshandiswa kakawanda: Maestro/girocard, Mastercard, Visa, Apple Pay, Google Pay. Kana terminal ikaratidza chiratidzo chisingabatanidzwi, tinya kadhi rako kana foni.
- Kuti uwane mari: Iva nemapepa madiki emari. Mamwe makiosk anogamuchira mari; mamwe haakwanise kupa chenji chaiyo.
- Marisiti: Dzvanya kuti udhinde kana uchida risiti rinosanganisira VAT yebhizinesi kana mari yaunoda kubhadhara.
- Kubhadhara mukati meapp kuri nyore uye hakudi kumira mumutsara; tarisa kana app ichibhadharisa mari yekurerutsira.
Hunhu hwekutora zvinhu nenguva
- Tarisa nhamba yetikiti, zita reodha, kana kuti kurira kwebhii. Pazviteshi zvezvitima zvakabatikana, maodha anogona kuiswa mumapoka - gadzirira kana nhamba yako yaonekwa.
- Kana kiosk ikaburitsa tikiti rakadhindwa, richengete kusvika watora odha yako.
- Kana wakaraira "zum Mitnehmen" (yekuenda), usagare pasi munzvimbo dzine zvigaro zvishoma zvakagadzirirwa vatengi vanodya vari mukati.
- Iva neruremekedzo uye mupfupi kana uchikumbira rubatsiro kuvashandi — ingori "Entschuldigung, mein Bestellnummer ist..." (Ndiregerereiwo, nhamba yangu yeodha...) yakakwana.
Dambudziko rinowanzoitika uye nzira dzekudzivirira nadzo
- Hapana sarudzo yeChirungu pakiosk: Shandisa kamera yefoni yako kuti uturikire mhenyu (Google Lens) kana kutora mufananidzo woturikira. Tsvaga mifananidzo nemitengo kuti usimbise.
- Saizi dzezvikamu dzakakanganiswa: "klein" vs "groß" — simbisa saizi usati wabhadhara.
- Matambudziko echinhu/allergen: MaKiosk modifiers anogona kunge asina kukwana. Kana uine allergies, bvunza vashandi pane kungoshandisa touchscreen chete.
- Kusanganisa zvinhu zvaunoda kudya kana kudya: Tarisa "Zum Mitnehmen" kana "Hier essen" — dzimwe nguva zvinokanganisa mitengo kana VAT.
- Tarisira kuti vanhu vauye pamitsetse panguva dzinenge dzichinyanya kuwanda: Mangwanani bhekari rinosvika 7–9am uye panguva yekudya kwemasikati 12–14:00 pazviteshi. Shandisa app kana kiosk nekukurumidza kuti usvetuke mitsetse.
- Risiti vs kuvhiringidzika kwetikiti: Mamwe makiosk anodhinda tikiti rekutora, kwete risiti rakadzama. Kumbira risiti kana uchida rimwe remari yekushandisa.
Ongororo yekukurumidza yekugadzirisa matambudziko
- Bhatani remutauro risina: shandisa kushandura kamera yefoni kana bvunza vashandi.
- Kusakwanisa kubhadhara nekadhi: iva nemari yakagadzirira kana kusarudza kubhadhara kana iripo.
- Chinhu chisipo pakutorwa: ratidza tikiti/simbiso yako kuvashandi nekukasika.
- Zvikanganiso zveApp: kusimbiswa kwemufananidzo weskrini uye nhamba yeodha; iratidze pakutora.
Sei nzira iyi ichibatsira
- Chengetedza nguva uye dzivisa mutsetse nekuraira zvakananga pamakiosk kana kuburikidza nemaapplication.
- Deredza zvikanganiso zvekutaurirana nekushandura zviri nyore uye mapikicha.
- Wedzera chivimbo: uchaziva zvekutarisira pakubhadhara, kutora, uye saizi yezvikamu.
Nezvemupi wezvinhu
Gwaro iri rinounzwa neHongzhou Kiosk — Hongzhou Smart, vagadziri vemhinduro dzekuzvigadzirira zvinhu. Chinangwa chedu ndechekuita kuti kuodha zvinhu wega muGermany kuve nyore, kwakavimbika, uye kuve nyore kune vashanyi nevagari vemo.
Rondedzero pfupi yekutora newe
- Nhare ine app yekushandura uye nzira yekubhadhara yakagadzirira.
- Mari diki yekubatsira kuchengetedza.
- Ziva "Zum Mitnehmen / Hier essen / Abholen."
- Chengeta tikiti/simbiso yako kusvika watora.
- Bvunza vashandi neruremekedzo kana usina chokwadi.
Shandisa vhidhiyo iyi kuti unyatsonzwisisa masikirini nemitsara yauchaona zvakanyanya. Nematanho mashoma nekukurumidza uye ruzivo rudiki rwemashoko, uchatenga semunhu wemuno munguva pfupi iri kutevera.