Ungayisebenzisa njani i-self-odolo eJamani?

Yeka imigca edidayo kwaye u-odole njengomntu wasekuhlaleni ngale sikhokelo sikhawulezayo nesisebenzayo soku-odola ngokwakho eJamani. Olu hambo lufutshane lwesitayile semveliso lunika imiyalelo yenyathelo ngenyathelo ye-kiosk kunye ne-app, iinguqulelo zemenyu yesiNgesi, iingcebiso zokuhlawula kunye nokuthatha, kunye neengxaki eziqhelekileyo ekufuneka uziphephe. ​​Gcina ixesha, uphephe iimpazamo, kwaye uzive uqinisekile ngoku-odola kwiindawo zokubhaka, iikhefi, kunye nezitishi kulo lonke elaseJamani.

Oko kuboniswa yile vidiyo (isishwankathelo sendlela yemveliso)

- Indlela ecacileyo nesebenzisekayo yokusebenzisa ii-kiosk ozi-odola ngokwakho kunye neeapps zokutyela/zokubhaka eJamani.

- Imiyalelo yenyathelo ngenyathelo ongayilandela okokuqala xa ubona isikrini sokuchukumisa okanye imenyu yekhowudi ye-QR.

- Iinguqulelo eziqhelekileyo zesiJamani ukuya kwisiNgesi zezinto zemenyu kunye neempawu oza kudibana nazo.

- Iingcebiso zokuhlawula kunye nokuthatha ukutya ezisebenza kwiindawo zokubhaka, kwiikhefi, kwiindawo zokutya ezikwizikhululo, nakwiindawo zokutyela ezikhawulezayo.

- Ingcebiso yokusombulula iingxaki ngokukhawuleza kunye neengxaki eziqhelekileyo ukuze ungabambeki phakathi.

- Ihanjiswa yiHongzhou Kiosk (Hongzhou Smart) — isikhokelo esifutshane nesisetyenziswa kuqala ngabahambi kunye nabantu bendawo.

Inyathelo ngenyathelo: Ukusebenzisa i-kiosk

1. Vusa isikrini: Cofa isikrini sokuchukumisa okanye ucinezele iqhosha lokuqalisa.

2. Khetha ulwimi: Khangela "isiNgesi" okanye uphawu lweflegi. Ukuba alukho, khangela "iSprache" (ulwimi) okanye sebenzisa ikhamera yefowuni yakho ukuze uguqulele ngokukhawuleza.

3. Khangela iindidi: Iileyibhile eziqhelekileyo - Frühstück (isidlo sakusasa), I-Snacks, i-Backwaren (impahla ebhakiweyo), i-Getränke (iziselo), i-Warmes (izitya ezishushu), i-Menu/Angebote (izibonelelo).

4. Khetha into: Cofa ifoto okanye igama. Uninzi lweekioski lubonisa imifanekiso — zisebenzise ukuqinisekisa ukhetho.

5. Yenza ngokwezifiso: Yongeza izinto ezongezelelweyo (umz., Käse = itshizi, Schinken = ham), khetha ubungakanani (klein = small, groß = large), okanye ubonise "ohne" (ngaphandle) ukuba ufuna into isuswe.

6. Ukuhamba vs ukutyela ngaphakathi: Khetha u-“Zum Mitnehmen” (ukuya kuthatha) okanye u-“Hier essen” / “Zum Hieressen” (yitya apha).

7. Qinisekisa iodolo: Hlaziya uluhlu lwezinto kunye nexabiso; lungisa ubungakanani okanye ususe izinto ukuba kuyimfuneko.

8. Intlawulo: Khetha ikhadi/elingenanxibelelwano (“iKhadi / iKontaktlos”), iApple Pay/iGoogle Pay ukuba ibonisiwe, okanye imali (“iBar”). Landela imiyalelo ukuze ucofe/ufake ikhadi lakho.

9. Fumana irisithi/itikiti: I-kiosk ingaprinta itikiti (“Bon”) enenombolo. Yigcine ibonakalayo okanye ulandele isikrini ukuze ufumane imiyalelo.

10. Ukuyithatha: Linda inombolo yakho iboniswe, ifowunelwe, okanye ilungu labasebenzi linike iodolo yakho. Ukuba uxelelwe ukuba ulinde ekhawuntareni, yima ecaleni ukuze abasebenzi bakwazi ukudlulisa izinto ngokulula.

Inyathelo ngenyathelo: Ukusebenzisa ii-apps kunye noku-odola ikhowudi ye-QR

1. Skena ikhowudi ye-QR: Ifumaneka kwiitafile, kwiikhawuntara, okanye kwizitikha zefestile. Idla ngokuvula iphepha loku-odola kwiwebhu okanye kwi-app.

2. Khetha ulwimi: Iimenyu ezininzi zewebhu zivumela isiNgesi; khangela u-“EN” okanye isikhethi solwimi.

3. Yenza iakhawunti okanye u-odole njengendwendwe: Ezinye iindawo zifuna inombolo yefowuni okanye i-imeyile. Vumela izaziso ukuba ufuna izilumkiso zokuthathwa.

4. Yakha iodolo yakho: Khetha izinto, izinto eziguquliweyo, kunye nexesha lokuzithatha ukuba zikhona (“Abholen” = ukulandwa). Khetha “Jetzt” (ngoku) okanye ucwangcise kamva.

5. Intlawulo: Hlawula ngaphakathi kwi-app ngekhadi, iPayPal, iApple/Google Pay, okanye ukhethe i-pay-on-collection (“Vor Ort bezahlen”) ukuba ikhona.

6. Ukuqinisekiswa kunye nokulandwa: I-app iya kuqinisekisa inombolo yeodolo kunye noqikelelo lokulungela. Yiya kwindawo yokuqokelela (“Abholung”), ubonise ubungqina ukuba kuyimfuneko.

Iinguqulelo zesiNgesi: izinto eziqhelekileyo zemenyu kunye neempawu

- Brot / Brötchen = isonka / isonka

- uBrezel = ipretzel

- I-Croissant = i-croissant

- Stück = isiqwenga / isilayi

- I-Kuchen / I-Torte = ikhekhe

- Belegtes Brötchen = isandwich roll (ezaliswe)

- Isonka esiqhotsiweyo / Isonka esiqhotsiweyo = isonka esiqhotsiweyo / Isonka esiqhotsiweyo

- Müsli / Joghurt = muesli / iyogathi

- ikofu = ikofu; schwarzer Kaffee = ikofu emnyama

- Cappuccino = cappuccino; Latte macchiato = latte macchiato

- Milchkaffee = ikhefi okanye lait / ikofu yobisi

- I-Eiskaffee = ikofu ebandayo

- Iti = iti

- Kaltgetränke = iziselo ezibandayo; Wasser = amanzi; Apfelsaft = ijusi yeapile

- Ibhiya = ibhiya; alkoholfrei = non-alcohol

- I-Wurst = i-sausage; Schenken = ham; Käse = itshizi

- I-Schnitzel = i-cutlet ephekiweyo; I-Currywurst = isoseji ene-ketchup ye-curry

- Kartoffelsalat = isaladi yetapile

- Zum Mitnehmen = ukuthabatha / ukuthatha

- Zum Hieressen / Hier essen = ukutya apha / ukutya ngaphakathi

- Abholen = ukulandwa

- Ibhonasi = irisithi / itikiti

- Karte = ikhadi; Kontaktlos = ungaqhagamshelani

- Münzen = iingqekembe; Wechselgeld = utshintsho

- Gutschein = ivawutsha / ikhuphoni

Iingcebiso zokuhlawula kunye nenyani eJamani

- Amakhadi axhaswa kakhulu kodwa iivenkile ezincinci zokubhaka kunye neemarike zinokukhetha imali. Iikioski ezininzi kunye neevenkile zezikhululo zamkela amakhadi kwaye azinakuthintana.

- Iindlela eziqhelekileyo ze-elektroniki: iMaestro/girocard, iMastercard, iVisa, iApple Pay, iGoogle Pay. Ukuba isiphelo sendlela sibonisa uphawu olungenanxibelelwano, cofa ikhadi okanye ifowuni yakho.

- Ngemali: Yiba neemali ezincinci. Ezinye ii-kiosk zamkela imali; ezinye azikwazi ukunika itshintshi echanekileyo.

- Iirisithi: Cofa ukuze uprinte ukuba ufuna irisithi equka i-VAT kwiibango zeshishini okanye zeendleko.

- Iintlawulo ezingaphakathi kwi-app zilula kwaye azivumeli ukuba abantu bame emgceni; jonga ukuba i-app ihlawulisa na iifizi zoncedo.

Indlela yokuziphatha yokuthatha kunye nexesha

- Jonga inombolo yetikiti, igama le-odolo, okanye isandi. Kwizikhululo zikaloliwe ezixakekileyo, ii-odolo zingahlelwa ngokwamaqela — lungela xa inombolo yakho ivele.

- Ukuba ikhiyoski ikhupha itikiti eliprintiweyo, ligcine ude ufumane iodolo yakho.

- Ukuba u-odole i-“zum Mitnehmen” (ukuba uhambe), musa ukuhlala phantsi kwiindawo ezinezihlalo ezimbalwa ezenzelwe abathengi abakwindawo yokutyela.

- Yiba nembeko kwaye ube mfutshane xa ucela uncedo kubasebenzi — bhala nje “Entschuldigung, mein Bestellnummer ist...” (Uxolo, inombolo yam yeodolo...) yanele.

Imigibe eqhelekileyo kunye nendlela yokuyiphepha

- Akukho khetho lwesiNgesi kwi-kiosk: Sebenzisa ikhamera yefowuni yakho ukuguqulela bukhoma (iGoogle Lens) okanye uthabathe ifoto kwaye uguqulele. Khangela imifanekiso kunye namaxabiso ukuqinisekisa.

- Ubungakanani bezabelo obuphosakeleyo: “klein” vs “groß” — qinisekisa ubungakanani ngaphambi kokuba uhlawule.

- Iingxaki zezithako/i-allergen: Ii-kiosk modifiers zinokunciphisa. Ukuba une-allergies, buza abasebenzi endaweni yokuxhomekeka kuphela kwisikrini sokuchukumisa.

- Ukuxuba izinto oza kuzisebenzisa xa usitya: Jonga u-“Zum Mitnehmen” xa u-“Hier essen” — ngamanye amaxesha kuyayichaphazela intengo okanye i-VAT.

- Lindela imigca ngexesha elixakekileyo: Ivenkile yokubhaka yasekuseni ikhawuleza malunga nentsimbi yesi-7–9 kusasa kwaye ngexesha lesidlo sasemini iqale ngentsimbi ye-12–14:00 kwizitishi. Sebenzisa i-app okanye i-kiosk kwangethuba ukuze utsibe imigca.

- Irisithi xa ithelekiswa nokudideka kwetikiti: Ezinye iikhiyoski ziprinta itikiti lokuqokelela, kungekhona irisithi eneenkcukacha. Cela irisithi ukuba uyayifuna yeendleko.

Uluhlu lokukhangela iingxaki ngokukhawuleza

- Akukho qhosha lolwimi: sebenzisa uguqulelo lwekhamera yefowuni okanye ubuze abasebenzi.

- Awukwazi ukuhlawula ngekhadi: yiba nemali esele ilungile okanye ukhethe ukuba uyayihlawula xa uyifumana.

- Into engekhoyo xa uthatha impahla: bonisa itikiti/isiqinisekiso sakho kubasebenzi ngoko nangoko.

- Iimpazamo ze-app: ukuqinisekiswa kwesithombe-skrini kunye nenombolo ye-odolo; yibonise xa uthatha.

Kutheni le ndlela inceda

- Gcina ixesha kwaye uphephe umgca ngoku-odola ngqo kwiikhiyoski okanye ngee-apps.

- Nciphisa iimpazamo zonxibelelwano ngeenguqulelo ezilula kunye neefotogramu.

- Yandisa ukuzithemba: uza kwazi ukuba ulindele ntoni ngentlawulo, ukulandwa, kunye nobungakanani bezabelo.

Malunga nomboneleli

Esi sikhokelo sinikezelwa yiHongzhou Kiosk — Hongzhou Smart, abadali bezisombululo zokuziodola ezizenzekelayo. Injongo yethu kukwenza ukuodola iinkonzo zakho eJamani kube lula, kuthembeke, kwaye kufikeleleke kubakhenkethi nakubemi ngokufanayo.

Uluhlu olufutshane lokuhlola oza kuhamba nalo

- Ifowuni ene-app yokuguqulela kunye nendlela yokuhlawula ilungile.

- Imali encinci yokugcina imali.

- Yazi "Zum Mitnehmen / Hier essen / Abholen."

- Gcina ithikithi/isiqinisekiso sakho ude uthabathe.

- Buza abasebenzi ngentlonelo ukuba awuqinisekanga.

Sebenzisa le vidiyo ukuze uzive ukhululekile ngezikrini kunye namabinzana oza kuwabona kakhulu. Ngamanyathelo ambalwa akhawulezayo kunye nesigama esincinci, uza kuodola njengoluntu lwasekuhlaleni kungekudala.