Ungayisebenzisa kanjani i-oda lakho eJalimane?

Yeqa imigqa edidayo bese u-oda njengomuntu wendawo ngalesi siqondiso esisheshayo nesisebenzayo sokuzi-oda eJalimane. Lesi sinyathelo esifushane sesitayela somkhiqizo sinikeza imiyalelo yesinyathelo ngesinyathelo ye-kiosk kanye nohlelo lokusebenza, ukuhumusha imenyu yesiNgisi, amathiphu okukhokha kanye nokuthatha, kanye nezingibe ezivamile okufanele uzigweme. Londoloza isikhathi, gwema amaphutha, futhi uzizwe uqiniseka ngoku-oda ezindaweni zokubhaka, ama-cafe, kanye neziteshi kulo lonke elaseJalimane.

Lokho okulethwa yile vidiyo (isifinyezo sesitayela somkhiqizo)

- Indlela ecacile nesebenzayo yokusebenzisa ama-kiosk ozi-oda wona kanye nezinhlelo zokusebenza zokudlela/zokubhaka eJalimane.

- Imiyalelo yesinyathelo ngesinyathelo ongayilandela okokuqala uma ubona isikrini sokuthinta noma imenyu yekhodi ye-QR.

- Izinguqulo ezivamile zesiJalimane kuya esiNgisini zezinto zemenyu nezimpawu ozohlangana nazo.

- Amathiphu okukhokha kanye nokulanda asebenza ezindaweni zokubhaka, ama-café, izindawo zokudlela zasesiteshini, kanye nezindawo zokudlela ezisheshayo ezivamile.

- Iseluleko esisheshayo sokuxazulula izinkinga kanye nezihibe ezivamile ukuze ungabambeki phakathi nesikhathi.

- Kulethwa yi-Hongzhou Kiosk (Hongzhou Smart) — isiqondiso esifushane nesisebenziseka kalula sabahambi kanye nabantu bendawo.

Isinyathelo ngesinyathelo: Ukusebenzisa i-kiosk

1. Vusa isikrini: Thepha isikrini sokuthinta noma cindezela inkinobho yokuqala.

2. Khetha ulimi: Funa “isiNgisi” noma isithonjana sefulegi. Uma singekho, funa “iSprache” (ulimi) noma sebenzisa ikhamera yakho yocingo ukuze uhumushe ngokushesha.

3. Phequlula izigaba: Amalebula ajwayelekile – i-Frühstück (ibhulakufesi), Ukudla okulula, i-Backwaren (izimpahla ezibhakiwe), i-Getrenke (iziphuzo), Izifudumezi (izitsha ezishisayo), Imenyu/i-Angebote (okunikezwayo).

4. Khetha into: Thepha isithombe noma igama. Ama-kiosk amaningi abonisa izithombe — zisebenzisele ukuqinisekisa izinketho.

5. Yenza ngokwezifiso: Engeza okungeziwe (isb., Käse = ushizi, Schinken = ham), khetha usayizi (klein = encane, groß = enkulu), noma ubonise “ohne” (ngaphandle) uma ufuna okuthile kususwe.

6. Ukuhamba vs ukudlela ngaphakathi: Khetha u-“Zum Mitnehmen” (ozokuthatha) noma u-“Hier essen” / “Zum Hieressen” (dla lapha).

7. Qinisekisa i-oda: Buyekeza uhlu lwezinto kanye nentengo; lungisa inani noma ususe izinto uma kudingeka.

8. Inkokhelo: Khetha ikhadi/okungenakho ukuthinta (“Ikhadi / i-contactless”), i-Apple Pay/i-Google Pay uma iboniswa, noma imali (“Ibha”). Landela imiyalelo ukuze uthephe/ufake ikhadi lakho.

9. Thola irisidi/ithikithi: I-kiosk ingaphrinta ithikithi (“Bon”) enenombolo. Ligcine libonakala noma ulandele isikrini ukuze uthole imiyalelo.

10. Ukuthathwa: Linda inombolo yakho iboniswe, ibizwe, noma ilungu labasebenzi linikeze i-oda lakho. Uma utshelwa ukuthi ulinde ekhawunteni, yima eceleni ukuze abasebenzi bakwazi ukudlulisa izinto kalula.

Isinyathelo ngesinyathelo: Ukusebenzisa izinhlelo zokusebenza kanye noku-oda ikhodi ye-QR

1. Skena ikhodi ye-QR: Itholakala ematafuleni, kumakhawunta, noma kuma-sticker efasiteleni. Ngokuvamile ivula ikhasi loku-oda lewebhu noma uhlelo lokusebenza.

2. Khetha ulimi: Amamenyu amaningi ewebhu avumela isiNgisi; funa u-“EN” noma isikhethi solimi.

3. Dala i-akhawunti noma u-ode njengesivakashi: Ezinye izindawo zidinga inombolo yocingo noma i-imeyili. Vumela izaziso uma ufuna izaziso zokulanda.

4. Yakha i-oda lakho: Khetha izinto, izilungisi, kanye nesikhathi sokulanda uma kunikezwa (“Abholen” = ukuthathwa). Khetha “Jetzt” (manje) noma uhlele kamuva.

5. Inkokhelo: Khokha ngaphakathi kohlelo lokusebenza ngekhadi, i-PayPal, i-Apple/Google Pay, noma ukhethe i-pay-on-collection (“Vor Ort bezahlen”) uma ikhona.

6. Ukuqinisekiswa nokulandwa: Uhlelo lokusebenza luzoqinisekisa inombolo ye-oda kanye nokulungela okulinganiselwe. Yiya endaweni yokuqoqa (“Abholung”), ubonise ukuqinisekiswa uma kudingeka.

Izinguqulo zesiNgisi: izinto ezivamile zemenyu kanye nezimpawu

- Brot / Brötchen = isinkwa / isinkwa roll

- I-Brezel = i-pretzel

- I-Croissant = i-croissant

- Stück = ucezu / ucezu

- I-Kuchen / I-Torte = ikhekhe

- I-Belegtes Brötchen = i-sandwich roll (igcwele)

- Isinkwa esithosiwe / Isandwich = isinkwa esithosiwe / isandwich

- Müsli / Joghurt = muesli / iyogathi

- Ikhofi = ikhofi; schwarzer Kaffee = ikhofi elimnyama

- Cappuccino = cappuccino; I-latte macchiato = i-latte macchiato

- I-Milchkaffee = ikhefi noma i-lait / ikhofi yobisi

- I-Eiskaffee = ikhofi elibandayo

- Itiye = itiye

- Kaltgetränke = iziphuzo ezibandayo; Wasser = amanzi; Apfelsaft = ijusi ye-apula

- Bier = ubhiya; alkoholfrei = non-alcohol

- Wurst = isoseji; I-Schenken = i-ham; Käse = ushizi

- I-Schnitzel = i-cutlet ebhakiwe; I-Currywurst = isoseji ene-ketchup ye-curry

- Kartoffelsalat = isaladi lamazambane

- Zum Mitnehmen = ukuthatha / ukuthatha

- Zum Hieressen / Hier essen = ukudla lapha / ukudlela ngaphakathi

- Abholen = ukuqoqwa

- Ibhonasi = irisidi / ithikithi

- Ikhadi = ikhadi; Kontaktlos = ngaphandle kokuthintwa

- Münzen = izinhlamvu zemali; Wechselgeld = ushintsho

- Gutschein = ivawusha / isigqebhezana

Amathiphu okukhokha kanye namaqiniso eJalimane

- Amakhadi asekelwa kabanzi kodwa amabhikawozi amancane kanye nezimakethe zingase zithande ukheshi. Ama-kiosk amaningi kanye nezitolo zeziteshi zamukela amakhadi futhi angenakho ukuthinta.

- Izindlela ezivamile ze-elekthronikhi: i-Maestro/girocard, i-Mastercard, i-Visa, i-Apple Pay, i-Google Pay. Uma itheminali ibonisa uphawu olungenakuthinta, thepha ikhadi lakho noma ifoni.

- Ukuze uthole imali: Yiba nezincwadi ezincane/izinhlamvu zemali zilungile. Amanye ama-kiosk ayamukela imali; amanye awakwazi ukunikeza ushintshi oqondile.

- Amarisidi: Thepha ukuze uphrinte uma udinga irisidi elifaka i-VAT lezimangalo zebhizinisi noma zezindleko.

- Izinkokhelo zangaphakathi nohlelo lokusebenza zilula futhi zigwema ukuma emgqeni; hlola ukuthi uhlelo lokusebenza lukhokhisa yini imali yokunethezeka.

Imithetho yokuthathwa kanye nesikhathi

- Qaphela inombolo yethikithi, igama le-oda, noma umsindo. Eziteshini zesitimela ezimatasa, ama-oda angahlukaniswa ngamaqembu — lungela lapho inombolo yakho ivela.

- Uma ikhiyoski ikhipha ithikithi eliphrintiwe, ligcine uze ulande i-oda lakho.

- Uma u-ode i-“zum Mitnehmen” (ukuhamba), ungahlali ezindaweni ezinezihlalo ezilinganiselwe ezenzelwe amakhasimende ahlala endaweni yokudlela.

- Yiba nenhlonipho futhi ube mfushane uma ucela usizo kubasebenzi — “Entschuldigung, mein Bestellnummer ist...” (Uxolo, inombolo yami ye-oda...) yanele.

Izingibe ezivamile nokuthi ungazigwema kanjani

- Akukho ukukhetha kwesiNgisi ku-kiosk: Sebenzisa ikhamera yefoni yakho ukuhumusha bukhoma (i-Google Lens) noma uthathe isithombe bese uhumusha. Bheka izithombe namanani ukuze uqinisekise.

- Osayizi besabelo abaphambukile: “klein” vs “groß” — qinisekisa osayizi ngaphambi kokukhokha.

- Izinkinga zezithako/zokungezwani komzimba: Ama-kiosk modifier angase abe nemikhawulo. Uma une-allergies, buza abasebenzi kunokuthembela kuphela kusikrini sokuthinta.

- Ukuxuba izinto okufanele zenziwe ngaphambi kokuthatha isikhathi ngaphambi kokuthatha isidlo sakusihlwa: Hlola ukuthi “Zum Mitnehmen” vs “Hier essen” — ngezinye izikhathi kuthinta amanani noma i-VAT.

- Lindela imigqa ngezikhathi ezimatasa: Ibhikawozi lasekuseni ligijime cishe ngo-7–9 ekuseni kanye nesikhathi sasemini ngo-12–14:00 eziteshini. Sebenzisa uhlelo lokusebenza noma ikhiyoski kusenesikhathi ukuze weqe imigqa.

- Irisidi uma liqhathaniswa nokudideka kwamathikithi: Amanye ama-kiosk aphrinta ithikithi lokuqoqa, hhayi irisidi elinemininingwane. Cela irisidi uma ulidinga lezindleko.

Uhlu lokuhlola lokuxazulula izinkinga ngokushesha

- Inkinobho yolimi olungekho: sebenzisa ukuhumusha ngekhamera yocingo noma ubuze abasebenzi.

- Awukwazi ukukhokha ngekhadi: yiba nemali elungile noma ukhethe ukuthi uzokhokha nini uma ikhona.

- Into engekho lapho ulanda: bonisa ithikithi/isiqinisekiso sakho kubasebenzi ngokushesha.

- Amaphutha ohlelo lokusebenza: ukuqinisekiswa kwesithombe-skrini kanye nenombolo ye-oda; yibonise lapho ulanda.

Kungani le ndlela isiza

- Londoloza isikhathi futhi ugweme umugqa ngoku-oda ngqo kuma-kiosk noma ngezinhlelo zokusebenza.

- Nciphisa amaphutha okuxhumana ngokuhumusha okulula kanye nama-pictogram.

- Khulisa ukuzethemba: uzokwazi ukuthi yini ongayilindela ngokukhokha, ukuthathwa, kanye nosayizi wesabelo.

Mayelana nomhlinzeki

Lo mhlahlandlela wethulwa yi-Hongzhou Kiosk — i-Hongzhou Smart, abadali bezixazululo zokuzi-oda ezinembile. Inhloso yethu ukwenza uku-oda okuzisiza eJalimane kube lula, kuthembeke, futhi kufinyeleleke kalula kubavakashi kanye nezakhamuzi ngokufanayo.

Uhlu lokuhlola olufushane okufanele uhambe nalo

- Ucingo olune-app yokuhumusha kanye nendlela yokukhokha isilungile.

- Imali encane yokusekelayo.

- Yazi "Zum Mitnehmen / Hier essen / Abholen."

- Gcina ithikithi/isiqinisekiso sakho uze uthathe.

- Buza abasebenzi ngenhlonipho uma ungaqiniseki.

Sebenzisa le vidiyo ukuze uzizwe ukhululekile ngezikrini nemishwana ozoyibona kakhulu. Ngezinyathelo ezimbalwa ezisheshayo kanye nesilulumagama esincane, uzobe u-oda njengomuntu wendawo ngokushesha.