Izinzuzo eziyi-10 zama-Kiosks okunakekelwa kwezempilo ezigulini kanye nemikhuba yazo

Uma ideski lakho limatasa, awudingi umbiko, ungawuzwa. Ulayini uyakhula. Iziguli ziqala ukubheka nxazonke. Abasebenzi bazama ukuphendula imibuzo ngenkathi benza nokubhalisa, amafomu, izingcingo, izinkokhelo… konke. Futhi inkinga encane iba ukubambezeleka kwabo bonke abakulandelayo.

Ngenhlanhla, ukulungisa lokho akusho ukuthi uguqula ikliniki yakho ibe yindawo ethi “akukho bantu, cindezela isikrini”. I-kiosk yezempilo isebenza kahle kakhulu uma yenza imisebenzi futhi ishiya abasebenzi bekhululekile kukho konke okunye. Kuyisethi eyengeziwe yezandla zokubhalisa, amafomu, izinkokhelo eziyisisekelo, kanye nokuthola indlela.

Amanye amaqembu akhathazeka ngokuthi ama-kiosk azokhungathekisa iziguli noma enze indawo yokwamukela izivakashi izwakale ibanda. Lokho kuvame ukwenzeka uma kuyinkimbinkimbi noma kuphoqelekile. Uma ukuhamba kulula, futhi abasebenzi besatholakala ngokucacile, kuzwakala sengathi umzila osheshayo: Ongakukhetha, uyasiza futhi awuyona isithiyo.

Nazi izinzuzo eziyi-10 imitholampilo eziqala ukuqaphela ngemva kokufaka i-kiosk yokunakekelwa kwempilo.

1) Ukungena okusheshayo kanye nemigqa yokulinda emifushane

Iningi lezinsuku "esisele ngemuva" liqala edeskini. I-kiosk yezempilo inikeza iziguli indawo yesibili yokuqala ukuvakasha, ngakho-ke ikhawunta akuyona yodwa indlela yokungena.

Kuyasiza kakhulu uma kusingatha izinto eziyisisekelo:

• Qinisekisa i-aphoyintimenti
• Buyekeza imininingwane embalwa
• Qedela ukungena bese uqhubeka

Akukhona ngobuchwepheshe, kumayelana nokususa inkinga eyodwa.

2) Amaphepha ambalwa, amafomu ambalwa aphindaphindwayo

Iphepha liyafihla futhi alibonakali liyinkinga uze uphathe izinqwaba zalo, usuku lonke, nsuku zonke.

I-kiosk yezokwelapha ibeka amafomu okungenisa esibukweni ukuze ulwazi luthathwe ngqo. Lokho kusho ukuthi:

• Amakhasi ambalwa angekho
• Amafomu ambalwa agcwaliswe uhhafu
• Isikhathi esincane sokuskena/sokufaka
• Zimbalwa izikhathi "ogcwalise lokhu ngesikhathi sokugcina, kodwa..."

3) Ukunemba kwedatha okungcono (kanye namaphutha ambalwa okubhalisa)

Iningi lezinkinga zokuphatha liqala ngamaphutha amancane: inombolo engalungile enombolweni yocingo, ukungafani kwe-DoB, igama elipelwe ngendlela ehlukile kunesikhathi esidlule, noma imininingwane yomshuwalense engahambisani. Bese, ukukhokhiswa kuyabambezeleka, izimangalo zibuyele emuva, kuqoshwe amakhophi amabili futhi abasebenzi bachitha isikhathi belungisa izinto okungafanele zilungiswe.

I-kiosk yezempilo iyasiza ngoba iziguli zingabona ukuthi zithayiphile bese zikulungisa ngaphambi kokuthumela. Amanye amasethingi asekela nezinketho zokuqinisekisa ubuwena, kuye ngokucushwa kanye nemithetho yendawo, okunganciphisa ukungalingani kakhulu.

Umthombo: istock

4) Ubumfihlo besiguli obuthuthukisiwe edeskini elingaphambili

Amatafula angaphambili asesidlangalaleni, njengabantu abama eduze, amazwi ayazwakala. Ezinye iziguli azifuni ukusho imininingwane yomuntu siqu ngokuzwakalayo endaweni yokwamukela izivakashi egcwele abantu.

I-kiosk yesibhedlela inikeza iziguli indlela eyimfihlo yokusingatha izinyathelo eziyisisekelo njengokungena nokuqinisekisa ulwazi—ikakhulukazi uma ubeka i-kiosk enegumbi lokuphefumula elincane kanye nezikrini zobumfihlo lapho kudingeka khona)

5) Ukuqoqwa kwenkokhelo okubushelelezi kanye nokuxhumana okuncane okuxakile

Ukukhokha imali kanye nezinkokhelo eziyisisekelo kungalibazisa ideski ngesikhathi esingafanele—lapho ulayini usuvele wakhiwe, futhi amafoni engayeki.

Ama-kiosk okunakekelwa kwezempilo ayakwazi ukucubungula izinkokhelo eziqondile, futhi akhiphe irisidi/isiqinisekiso. Lokho kuzovimbela ikhawunta ukuba yindawo ekhokhayo futhi kuzosiza ekugcineni indawo yokwamukela izivakashi ingenamuntu, njengoba ukusakaza kuqhubeka.

6) Ukuthola indlela ecacile: “Ngingaya kuphi manje? ”

Ukuthola indlela kungenye yezinkinga ezincane ezenzeka usuku lonke. Iziguli zicindezelekile, ziphuzile, aziqiniseki, futhi zizozulazula noma ziqhubeke zibuyela edeskini.

I-kiosk yesibhedlela inganikeza:

• Amamephu neziqondiso
• Izeluleko zoMnyango
• Imiyalelo ethi “Hamba lapha ngokulandelayo” ngemva kokungena.

Lokhu kubaluleke kakhulu ezindaweni ezinkulu, ezakhiweni ezinezitezi eziningi, nasemakhampasi lapho izimpawu zingakwazi ukumboza zonke izimo.

Umthombo: istock

7) Umthwalo womsebenzi oncishisiwe wamaqembu okwamukela kanye nabaphathi

I-kiosk ayithathi indawo yabasebenzi bakho, isusa umthwalo womsebenzi ophindaphindwayo kubo.

Uma izinyathelo ezijwayelekile zithuthela ekhiyoski yezokwelapha (ukungena, izibuyekezo, imiyalelo yokuphrinta), abasebenzi bathola isikhathi somsebenzi wangempela:

• Izinkinga zeshejuli
• Amacala akhethekile
• Imibuzo yomshuwalense
• Ukusiza iziguli ezikhathazekile noma ezididekile
• Ukusingatha izinkinga ngaphambi kokuba zisabalale zibe ukulibaziseka

Uma ideski linesikhala sokuphefumula, konke kuzwakala kuthule.

8) Ulwazi oluqhubekayo lwesiguli kuzo zonke izindawo

Uma unezindawo eziningi noma ngisho nabasebenzi abajikelezayo, izinqubo zokungenisa ziyashintshashintsha. Indawo eyodwa ikwenza ngendlela eyodwa. Enye ikwenza ngendlela ehlukile. Iziguli ziyaqaphela, futhi ziyacasuka ngokungahambisani ngokushesha.

I-kiosk yezempilo isiza ukugcina izisekelo zihambisana:

• Izeluleko ezifanayo
• Ukuhleleka okufanayo
• Ukugeleza okufanayo

Lokho kubikezela kunciphisa ukudideka futhi kwenza ukuvakasha kuzwakale kushelela.

9) Umphumela ongcono ngesikhathi samahora amatasa (ngaphandle kokwandisa indawo yokwamukela izivakashi)

Uma ukwanda kwenani labantu, imitholampilo ivame ukuzizwa ibambekile: qasha abasebenzi abengeziwe noma wamukele ukulinda isikhathi eside.

I-kiosk yezempilo yengeza umthamo wokungenisa ngaphandle kokwengeza enye ikhawunta. Lokho kusiza ngesikhathi:

• Ukwanda kwesizini
• Imishini yokugoma
• Ukulandelela ukunakekelwa kwezifo ezingapheli
• Ekuseni lapho kufika khona iqembu

Lokhu akukhona ukuphuthuma iziguli, kumayelana nokuvimba abaphathi abajwayelekile ukuthi bangebi isikhathi sokuqokwa.

10) Ukuzibandakanya okuqinile kwesiguli ngokuzisiza kalula

Ama-Kiosks angenza okungaphezu kokungena ngemvume, kodwa kuphela uma ukwenza kube lula.

Kuye ngokuthi usebenza kanjani, i-kiosk yezokwelapha ingasekela ukuqinisekiswa kwe-aphoyintimenti, izixwayiso ezihlobene nodokotela, kanye nezikhumbuzo ezimfushane. Ukunqoba kwenzeka uma kuzwakala kushesha futhi kusobala—hhayi njengohlelo lokusebenza oluncane” iziguli okumele ziluthole endaweni yokwamukela izivakashi.

Ukukhetha umlingani kubaluleke kakhulu njengoba kunjalo nezici ze-kiosk

Ingxenye eqotho: ama-kiosk asiza kuphela uma ethembekile futhi elula. Uma ukuhamba kwe-kiosk kudida noma i-kiosk ingasebenzi njalo, abasebenzi bagcina beyinakekela bese wengeza umsebenzi esikhundleni sokuyisusa.

Kwa- Hongzhou Smart , siklama futhi sakha izixazululo ze-ODM/OEM smart kiosk kuzo zonke izimboni eziningi, sigxile kakhulu ezindaweni zokunakekelwa kwempilo lapho ukuqina nesikhathi sokuphumula kubekwa phambili.

Sakha ihadiwe yekhiyoski ezosetshenziswa emitholampilo nasezibhedlela empilweni yangempela--ukuze kube lula ukungena, ukubhalisa kanye nokuhamba kweziguli ngaphandle kokufaka ingxabano. Le nkampani inamathela kwifilosofi yokukhiqiza esezingeni eliphezulu, njengoba kufakazelwa yizitifiketi ze-ISO 9001 kanye ne-ISO 13485 (phakathi kwezinye)

Uma ufuna umuntu othembekile umhlinzeki we-kiosk yezempilo , xhumana nathi ngemininingwane ewusizo:

• Umthamo wesiguli sakho kanye nezikhathi ezimatasa kakhulu
• Ukuhlelwa kwe-lobby yakho kanye nemikhawulo yesikhala
• Lokho ofuna i-kiosk ikuphathe (ukungena, izinkokhelo, ukuthola indlela, ukuphathwa komugqa)
• Noma yiziphi izidingo zomkhiqizo noma ukuhlanganiswa

Kusukela lapho, sizokusiza ukuthi unciphise ukusethwa kwe-kiosk okunengqondo kanye nesinyathelo esilandelayo—ukushaya ucingo olusheshayo, uhlu olufushane, noma isilinganiso esiqondile.